Store Manager - Kildare Village

The Role

We are seeking a dynamic Store Manager with an entrepreneurial spirit, passionate about delivering both outstanding customer service and creating a positive team environment. This fixed-term full-time position, located at our Kildare store in Ireland, is designed to support additional temporary resources during our busy peak season. There may be a chance to extend or transition this role depending on future business demands.

You will be instrumental in building a community around the NEOM Wellbeing brand, organizing memorable customer events and outreach, alongside fostering staff growth and development. This pivotal role involves overseeing all store operations—from inventory and commercial strategy to business planning—working collaboratively with Marketing, Operations, Sales, and Education teams to impact both your store and the broader company.

Availability across weekdays and weekends is necessary, including potential late shifts and travel to other locations or events.

About NEOM Wellbeing

At NEOM Wellbeing, our mission is to supercharge wellbeing through 100% natural fragrances. We prioritize empowering our people, nurturing communities, and respecting our planet. Recognized as a B Corp certified, award-winning company, we emphasize the wellbeing of our staff by offering extra wellbeing days, dedicated volunteer time, birthday leave, comprehensive healthcare, sick leave, and generous maternity benefits. Employees also enjoy a monthly product allowance and staff discounts.

We look for team members who embody our core values: being a Good Egg, challenging the status quo, and maintaining a positive attitude. We celebrate diversity and are committed to an inclusive workplace where everyone belongs.

Key Responsibilities

• Direct all aspects of store operations including sales targets, KPI management, payroll, scheduling, inventory controls, reporting, and ordering stock
• Promote NEOM’s brand through planning and executing in-store and external events, fostering partnerships with local businesses
• Recruit, train, and mentor employees focusing on their education, professional growth, and wellbeing
• Create an exceptional, wellbeing-centered customer experience
• Develop and implement an Annual Events Plan that supports monthly activities and brand collaborations
• Identify initiatives supporting people and planet, such as fundraising events for partnered charities
• Lead community engagement efforts promoting inclusivity, volunteerism, and local involvement

Candidate Requirements

• Minimum two years of team management experience, preferably in a standalone retail setting
• Experience in the health and beauty sector
• Passion for wellbeing combined with outstanding customer service capabilities
• Strong leadership qualities with the ability to motivate and coach a team
• A commercial mindset aimed at increasing foot traffic and enhancing brand presence
• Excellent attention to detail and commitment to high operational standards
• Effective communicator who is proactive and collaborative
• Proficient with IT tools including MS Office, Excel, and Google Drive
• Self-driven with the ability to balance multiple tasks and work autonomously
• Alignment with NEOM’s values and dedication to wellbeing and community initiatives

Benefits and Perks

• Generous leave entitlement: 25 days holiday plus bank holidays
• Birthday off to celebrate yourself
• Additional wellbeing days to rest and recharge
• Monthly complimentary NEOM products and staff discounts
• Healthcare benefits including cashback plans, outpatient services, GP consultations, therapies, and mental health support (subject to eligibility period and contract terms)
• Volunteer time off and support for personal fundraising initiatives