Senior Service Sales Engineer

About the Role

We invite dynamic, motivated sales professionals with a commitment to customer success to join our team in Doha, Qatar as Senior Service Sales Engineer. In this role, you will spearhead the development of enduring and value-driven relationships with both new and existing key customers within our Service business. You will act as a trusted advisor, guiding clients towards solutions that benefit both them and KONE, while overseeing the complete sales journey from opportunity identification through to deal closure. Your efforts will directly influence both customer satisfaction and company growth.

Key Responsibilities

• Lead strategic engagements and local customer partnerships with emphasis on mutual value creation.
• Uncover service-related opportunities and craft customized proposals to improve building performance and customer satisfaction.
• Manage the entire sales pipeline including prospecting, qualification, negotiation, and closing phases.
• Work collaboratively across departments to guarantee smooth execution and service delivery.

Candidate Profile

• Possess a proactive, analytical mindset with a strong customer-centric approach and dedication to achieving results.
• Hold at least a Bachelor's degree.
• Have a minimum of five years’ experience in sales, particularly in business development and prospecting.
• Demonstrate experience managing tenders and contracts effectively.
• Proven success in handling key accounts and achieving commercial objectives.
• Exhibit strong commercial insight alongside excellent negotiation and presentation abilities.
• Be a natural at building and nurturing relationships, thriving in collaborative and influential environments.
• Communicate fluently in English; Arabic skills are advantageous.
• Experience with the Qatar market is highly preferred.

Work Culture and Values

KONE fosters an innovative and teamwork-oriented culture that values every employee's impact. We prioritize employee engagement, promote information sharing, and embrace sustainability as a core principle. Ethical business conduct and mutual respect among colleagues are foundational, supporting an environment where outstanding performance is acknowledged. Our workplace offers diverse experiences and development opportunities to help you fulfill your professional aspirations while maintaining a healthy work-life balance.