Senior Sales Executive

About the Role

Join Climate Craft as a motivated Senior Furniture Sales Consultant. This position demands an energetic professional who excels in attracting potential customers proactively rather than waiting passively. You'll actively engage leads and draw clients to the showroom to deliver a high-quality, tailored buying experience.

Key Responsibilities

• Initiate contact and follow up on new customer leads via phone, WhatsApp, social media, and direct outreach efforts to convert prospects into buyers.
• Invite interested customers to the showroom and offer a customized purchasing journey.
• Assess clients' requirements including preferences, available space, budget, and lifestyle to recommend appropriate furniture options.
• Demonstrate product features such as materials, comfort, technology, warranty details, pricing, and customizability professionally and clearly.
• Establish and nurture strong customer relationships with ongoing follow-ups until a successful sale is closed.
• Conduct negotiations confidently while safeguarding company pricing, margins, and brand reputation.
• Consistently meet personal and showroom sales objectives.
• Prepare quotations, document client requirements, update lead statuses, and maintain detailed sales records.
• Collaborate with production, delivery, installation, and customer service teams to ensure seamless customer satisfaction.
• Address customer inquiries, objections, and complaints professionally, providing prompt resolutions.
• Encourage repeat business, referrals, and identify new sales opportunities through robust customer relations.
• Keep informed about furniture market trends, competitor offerings, pricing, and consumer preferences.
• Engage in showroom promotional activities, exhibitions, and apartment marketing campaigns.
• Maintain showroom standards related to product knowledge, appearance, communication, and professionalism.