Senior HR Operations Specialist

Role overview

Quest Software develops enterprise technology that supports AI readiness through data governance, cybersecurity, and platform modernization. Trusted by more than 45,000 organizations, including 90% of the Fortune 500, the company helps businesses strengthen identities, modernize systems, and prepare data for AI use.

The organization is hiring a Global HR Operations Senior Specialist to help shape and run its international HR Operations model, with Cork as the main location. Although the role is based in Ireland, the work is global in nature and requires an enterprise-wide approach rather than a region-only mindset.

This is a practical, collaborative position that works closely with HR Business Partners, HR Operations peers, and stakeholders across the Americas, EMEA, and APJ. The aim is to improve consistency, scalability, and operational quality across regions while keeping the employee experience aligned worldwide.

The role comes at an exciting stage as the Cork presence continues to expand alongside the broader global operating model.

Operational excellence and service delivery

• Support the employee population through HR Operations while also helping evolve global processes and standards.
• Provide dependable support across the employee lifecycle, including onboarding, offboarding, system updates, international mobility, immigration, leave administration, and compliance aligned to global best practice.
• Act as a key contact for complex employee and manager questions, resolving matters carefully and consistently.
• Promote a unified HR Operations approach that favors globally aligned solutions over isolated regional practices.

Process and systems improvement

• Work with HRIS, Payroll, and IT teams across regions to maintain strong data quality and effective system workflows.
• Spot process gaps and contribute to standardization and automation initiatives that can scale globally.
• Assist with audits, reporting, and compliance work from a global perspective.

Cross-functional and global partnership

• Partner with HR Business Partners and collaborate with HR Operations colleagues around the world.
• Coordinate regularly with teams in the U.S., UK, and APJ to align on shared priorities.
• Work with Finance, Legal, and Payroll to support accurate and compliant employee administration.

Global alignment and scaling

• Help shape and improve global HR Operations standards and best practices.
• Support international projects and wider initiatives as the business grows.
• Encourage more connected ways of working and help reduce siloed processes.

Experience and qualifications

The ideal candidate brings at least 5 years of progressive experience in HR Operations or HR Shared Services, along with a track record of working independently within a global HR structure. Experience partnering across regions and influencing stakeholders without direct authority is important, as is a detail-focused, process-driven approach. Familiarity with EMEA, U.S., and/or APJ environments is preferred, along with strong communication and stakeholder management skills.

Why join Quest

• Competitive pay, annual bonuses, and recognition for high performers.
• Health, family, and retirement benefits.
• Flexible work arrangements, generous paid time off, and wellness support.
• Learning platforms, mentorship, and leadership development opportunities.
• Inclusive teams, employee resource groups, and support from the Equality & Inclusion Council.

Equal opportunity and recruitment notice

Quest is an equal opportunity employer and does not discriminate or permit harassment of any kind. Employment decisions are made based on business needs, role requirements, and individual qualifications, without regard to protected characteristics under applicable law.

Applicants of all ages are encouraged to apply. Candidates should be cautious of fraudulent recruitment messages and should only respond to official company communications from verified @quest.com email addresses. The company does not use text messaging or third-party messaging apps such as Telegram for hiring communications.