Senior Claims Manager

Role Overview

This position is for a seasoned legal and claims professional to oversee claims and dispute matters on large construction and infrastructure projects in Madina, Saudi Arabia. The role sits within the Contracts Department in the Legal Affairs Sector and reports to the Contracts Department Director or another direct manager.

The focus of the job is to safeguard the company’s contractual position and financial exposure through structured claims handling, avoidance of disputes where possible, and effective resolution when disputes do arise. The person in this role will operate at both strategic and hands-on levels, advising senior leaders while also driving the preparation, negotiation, and settlement of complex claims.

Key Responsibilities

• Manage the full claims process from start to finish, including Extension of Time (EOT), variation, disruption, and prolongation claims.
• Create and roll out practical claims management systems, standards, and good practices across projects.
• Advise on contractual rights and obligations under FIDIC, custom EPC contracts, concession agreements, joint ventures, and partnership structures.
• Handle major, high-value claims on both the assertive and defensive sides.
• Lead and support dispute resolution activities, including DAB/DAAB processes, arbitration, and other contract-based dispute routes.
• Liaise with outside legal counsel, delay experts, quantum specialists, and other consultants as needed.
• Provide executive-level guidance on claims exposure, contractual risk, and dispute strategy.
• Support project teams with claims avoidance measures and risk reduction planning.
• Review notices, contractual correspondence, and claim documentation to ensure they align with contractual obligations.
• Help strengthen and continuously improve contract and claims management practices.

Qualifications and Experience

• A Bachelor of Laws (LLB) degree or an equivalent legal qualification from a recognized jurisdiction is required.
• Admission to legal practice is strongly preferred.
• A postgraduate credential in Construction Law, Arbitration, Claims Management, or a related field is highly desirable.
• 12–18 years of progressive experience in construction law and claims management is expected.
• Strong background in major infrastructure, real estate, and EPC projects is required.
• Solid knowledge of FIDIC contracts and handling complex, high-value claims and disputes is essential.
• Experience in Saudi Arabia and/or the GCC region is highly preferred.
• Deep practical understanding of delay analysis, EOT, variations, disruption, and prolongation claims is needed.
• Familiarity with arbitration forums such as ICC, LCIA, SCCA, or similar bodies is important.
• Good knowledge of dispute resolution mechanisms used in construction contracts is required.
• Ability to connect legal, commercial, and technical elements of claims work is essential.
• Proven success in managing major disputes on large-scale projects is expected.
• Excellent skills in stakeholder handling, negotiation, analysis, and communication are necessary.

Additional Information

Department: Contracts Department – Legal Affairs Sector

Reports to: Contracts Department Director / Direct Manager

Location: Madina, Saudi Arabia