Scheduler

About St Jude's Health Care Services

St Jude’s Health Care Group, established in 1982, is a well-respected provider of Aged Care, Allied Health, and Disability Services. The organisation operates with integrity and respect, delivering quality services rooted in genuine partnerships with individuals and communities.

Role Overview

The Scheduler plays a crucial role in managing staff resources to maximise efficient service delivery to clients. This position entails creating consistent staff rosters and resolving day-to-day scheduling disruptions due to unplanned absences or cancellations. The Scheduler liaises closely with both staff members and clients, maintaining excellent communication and customer service standards.

Responsibilities

• Regularly reviewing staff rosters to ensure alignment with key performance indicators.
• Reducing travel time to enhance direct client engagement.
• Handling daily rescheduling tasks and coverages for unexpected absences.
• Ensuring suitable matching of staff skills to client needs.

Desired Skills and Attributes

• Prior experience scheduling or rostering in complex service environments (preferably healthcare) is advantageous but not mandatory.
• Familiarity with rostering principles is beneficial but not required.
• Knowledge of the NDIS framework is desirable but optional.
• Strong proficiency with computer software and systems.
• Excellent organisational skills with the ability to balance multiple priorities.
• Strong communication skills and a customer-centric, positive approach.

Additional Information

This is a permanent full-time role based in the new West Perth office. St Jude's Disability Services values diversity and is an equal opportunity employer.