Sales Coordinator - Medlab

Position Overview

We are searching for a Sales Coordinator to join our Medlab team, dedicated to enhancing operational efficiency and ensuring high customer satisfaction. This role entails supporting the sales department, liaising with suppliers and customers to maintain seamless service delivery.

Key Responsibilities

• Manage incoming general correspondence, RFQs, and LPOs via phone and email; monitor online tenders and auctions and distribute relevant information to department members to ensure prompt action.
• Collaborate with sales personnel to prepare quotations and tenders adhering to the terms and conditions outlined in tender documents, in accordance with company sales policies.
• Handle supplier purchase orders, verify order confirmations, compile MOH Import Permit documentation, track shipments until arrival at the warehouse, and update the system to enable sales order processing.
• Assist the sales team with generating bank guarantees and managing bid bond and performance bond copies, including proper filing with supporting documents to maintain records.
• Maintain organized records and filing systems for vital documents such as price lists, quotations, customer orders, sales reports, and contracts.
• Ensure effective coordination among internal departments including accounts, logistics, and warehouse to facilitate smooth workflow.
• Keep comprehensive records of all customer LPOs received and purchase orders issued to prepare reports for the sales manager.
• Safeguard all confidential documents entrusted to the role with utmost care.
• Support business travel arrangements for team members, including organizing trips, visa processing, and ticket bookings to ensure efficient travel management.
• Adhere closely to company policies, maintaining constant vigilance to protect corporate interests at all times.

Qualifications and Skills

• A Bachelor’s Degree in any discipline or possessing equivalent professional experience.
• Minimum three years of experience in medical or dental equipment sales or coordination roles.
• Strong listening, negotiation, and cross-selling skills coupled with analytical ability and leadership qualities.
• Service-oriented mindset with proficiency in basic computer operations, including MS Office.
• Excellent communication and interpersonal capabilities, effective self-management and time management skills.
• Possession of a valid driving license.
• Fluent verbal and written English communication skills.

Work Environment

This position is based at the AKI offices located in Dubai.