Room Attendant

Role Overview

This position is for a Room Attendant at Hotel Du Vin in Bristol. It is a permanent, full-time housekeeping role based on-site, offering £13 per hour for 24 hours per week.

About the Brand

Hotel Du Vin operates a collection of upscale boutique hotels across 18 landmark locations in the United Kingdom. The brand is known for its distinctive style, warm hospitality, quality accommodation, and food and wine served through its Bistros.

What You Will Do

You will be part of the housekeeping team, making sure every guest bedroom is cleaned each day to a consistently high standard. The role plays an important part in creating a comfortable and welcoming experience for guests during both arrival and stay.

Key Responsibilities

• Clean and prepare guest bedrooms daily to a high housekeeping standard.
• Maintain tidy, presentable rooms that meet guest expectations.
• Work closely with the housekeeping team to support smooth hotel operations.
• Interact with guests in a professional and helpful manner when required.
• Carry out duties independently for periods of time as needed.
• Use cleaning chemicals and equipment safely after training.

Working Pattern

The role usually follows fixed shifts, generally between 8:00 am and 3:00 pm, for 5 days out of 7, and this includes weekends. Flexibility is important for this position.

Experience and Training

Previous experience in a similar job is not essential. A positive attitude and a genuine desire to contribute to the hotel are more important. Full training will be provided on chemicals and equipment. The role also requires a good level of physical fitness, as the work is active and demanding.

Progression

The company supports internal growth and development. After completing probation, successful candidates may be able to join the apprenticeship scheme. The business is also working toward enrolling 100 new apprentices by the end of the year.

Benefits and Perks

• Discounted staff room rates at Malmaison, Hotel Du Vin, and Frasers Hospitality, starting from £65 per night.
• 50% off the best available rate for friends and family stays.
• 35% discount when dining in Brasseries and Bistros.
• Access to fully funded apprenticeship programmes to support career development.
• High street savings on shops, experiences, holidays, and more.
• Cycle-to-work scheme with savings of up to 40% on bikes.
• Healthcare cash plans covering dental, optical, medical, and more from £5 per month.
• Referral rewards of up to £1500.
• Uniform provided.
• Wellness and campaign-day activities throughout the year, including payday treats, National Popcorn Day, and Mental Health Awareness Week.
• Access to Wagestream for real-time pay tracking, advances of up to 50% of earned wages, financial wellbeing tools, and savings features.
• Complimentary stays on the 1st, 3rd, and 5th work anniversaries, including dinner, bed, and breakfast.
• Support for The Brain Charity.
• 24/7 confidential Employee Assistance Programme for you and your family.

Sustainability and Social Impact

• All electricity is sourced from renewable energy, with most of it generated by wind farms in the UK.
• The hotel group recycles at least 70% of its waste.
• Bedrooms and public areas use a chemical-free cleaning system, while kitchens use an enzyme-based eco-friendly system.
• Employees can volunteer for sustainable charities for 2 days per year on full pay instead of normal work.

Equal Opportunities

Frasers Hospitality, Malmaison, and Hotel Du Vin welcome applications from suitably qualified candidates of all backgrounds, regardless of race, sex, disability, religion or belief, sexual orientation, or age.