Retail Sales Consultant

Role Overview

As a Retail Sales Consultant at Wallan Trading Company located in Riyadh, Saudi Arabia, you will play a key role in assisting customers visiting the showroom or reaching out through other channels to help them select and purchase vehicles that best fit their preferences and financing capacities.

Key Responsibilities

• Greet and support customers within the dealership showroom or through other contact points.
• Assess customer requirements and recommend appropriate vehicle models and financing plans.
• Conduct comprehensive vehicle presentations and facilitate test drives.
• Detail vehicle specifications, features, pricing, warranty information, and after-sales services clearly to customers.
• Prepare quotations and engage in pricing negotiations in line with company policies.
• Accurately complete all sales paperwork promptly.
• Collaborate with finance, insurance, and vehicle registration departments to close sales transactions effectively.
• Maintain communication with potential and current customers to foster enduring relationships and promote repeat business.
• Keep meticulous customer information updated in the CRM system.
• Strive to meet or surpass monthly and yearly sales objectives.
• Stay updated on new vehicles, promotions, market trends, and competitor activities.
• Deliver exceptional customer service throughout the entire sales process.

Qualifications

• Minimum education: High school diploma; Bachelor’s degree preferred.
• Prior experience in automotive or retail sales is beneficial.
• Possession of a valid driver’s license.
• Proficient in Microsoft Office Suite and CRM software usage.

Skills & Competencies

• Demonstrated skills in sales and negotiation.
• Strong verbal communication and interpersonal abilities.
• Customer-oriented with a professional demeanor.
• Capability to manage pressure and consistently achieve target goals.
• Expertise in product presentation and comprehensive knowledge of vehicle offerings.
• Effective organizational and time management skills.
• Teamwork mindset with a positive outlook.