Retail Executive

About Singtel

Singtel fosters a vibrant, diverse, and inclusive work environment where varied backgrounds, perspectives, and experiences contribute to innovation and strong customer connections. The company emphasizes non-discriminatory, fair, and performance-driven workplace practices that encourage collaboration and inclusiveness. Recognized as an Employer of Choice at the HR Fest Awards 2020, Singtel offers opportunities to contribute to building a brighter digital future.

Role Overview

As a Retail Executive at Singtel's outlets across Singapore, you will serve as the company's ambassador and main point of contact with customers. Your role involves actively engaging customers, sharing in-depth product knowledge, and introducing suitable price plans or value-added services to meet customer needs.

Key Responsibilities

• Drive sales by engaging customers and demonstrating product features and functions.
• Understand customer requirements, recommending appropriate plans and services.
• Keep up-to-date with the latest product updates, features, and marketing initiatives.
• Deliver an exceptional customer journey and service experience.

Candidate Profile

• Minimum educational qualification: N/O/A Level.
• Quick learner with the ability to adapt to evolving technologies.
• Passionate about identifying customer needs and providing excellent service.
• Thrives in target-oriented settings with motivation to achieve personal and sales goals.
• Capable of both teamwork and independent work.
• Willing to work retail store hours, including weekends and public holidays.

Benefits and Rewards

• Continuous training, mentorship, and professional development opportunities.
• Comprehensive employee benefits and special discounts.
• Year-end sales recognition awards for top performers.
• Opportunities for internal career advancement.

Additional Information

Singtel is dedicated to maintaining a safe and healthy environment for employees and customers, hence all prospective hires must be fully vaccinated.