Retail Assistant - Replenishment

Role overview

This part-time retail role is based onsite in Hamilton, Waikato, New Zealand. The shift pattern provided is Thursday from 4:00 PM to 8:00 PM and Saturday from 4:00 PM to 8:00 PM.

About the business

You will be joining a large supermarket network in Aotearoa with more than 185 stores and around 20,000 team members. The organisation serves millions of customers every week and values a practical, energetic, and collaborative way of working. It encourages fresh ideas, teamwork, mutual respect, care, curiosity, openness, and a proactive mindset.

What the role involves

• Deliver a high standard of customer service and help create a positive shopping experience.
• Be visible on the shop floor, offer personalised assistance, and respond quickly to customer questions or concerns.
• Keep shelves stocked by replenishing products regularly, with particular attention to essential items and fresh food.
• Maintain product quality through correct rotation and strong presentation standards.
• Work closely with the team to support daily store activity, cleanliness, and organisation.
• Follow safety procedures, identify and report hazards, and carry out work in line with company and legal requirements.

What you should bring

• A customer-first approach with a strong focus on building loyalty through helpful service.
• Good communication and people skills for effective interaction with customers and teammates.
• A professional attitude with integrity and respect for workplace values and policies.
• Strong attention to detail, along with the ability to spot issues early and escalate them when needed.

Benefits and experience

• Team discounts across the company’s brands.
• Access to a rewards programme that recognises and encourages purpose-led work.
• Access to confidential 24/7 support through Sonder for financial, medical, safety, psychological, or physical wellbeing needs for team members and their families.
• Exposure to a large global business with broad career pathways across many functions.

Inclusion and support

The employer places a strong emphasis on diversity, equity, inclusion, and belonging. It aims to create an environment where people from different backgrounds can contribute fully, feel respected, and reach their potential. Applicants are encouraged to share any support or adjustments needed during the hiring process.

Additional information

The company describes itself as part of a wider group with a shared purpose of creating better experiences for a better tomorrow. It promotes genuine care, flexible ways of working, and opportunities to grow while making a meaningful contribution.

Roster details

Roster option 1: Thursday 4:00 PM to 8:00 PM and Saturday 4:00 PM to 8:00 PM.