Promotions Coordinator

About the Company

Foodstuffs North Island is a locally owned co-operative serving communities across Te Ika-a-Māui. With more than 300 stores and over 24,000 people across New World, PAK’nSAVE, and Four Square, the business supports New Zealanders in getting more from everyday life. Its culture values individuality and celebrates the unique strengths of its team.

The Merchandise function partners with suppliers and store teams on ranging, buying, pricing, and promotional activity to make sure the right products are available in the right places at the right time.

About the Role

As Promotions Coordinator, you will be the key point of contact for handling and resolving issues related to merchandising promotions, pricing, and ticketing. You will work closely with teams across the wider business, including stores, to help maintain accurate promotional offers for customers.

Key Responsibilities

• Partner with Merchandise and IT teams to investigate and resolve technical and data-related problems.
• Act quickly on urgent incidents, identify root causes, and put corrective actions in place to reduce future impact.
• Create clear written guidance covering pricing, promotions, and ticketing to support store price integrity processes.
• Develop productive working relationships with store and support centre stakeholders while showing strong customer focus and technical confidence.
• Review promotional data and turn findings into useful insights that can guide business decisions.
• Design and maintain dashboards and reports that monitor promotion performance, pricing movements, and customer engagement metrics.

What We Offer

• Free parking, including more than 1,000 carparks and 36 free EV charging plugs.
• An onsite café with subsidised meals, a mini mart, and a 5% discount at retail stores.
• Flexible working arrangements, a birthday day off, and long service leave.
• Access to in-house learning and development programmes and courses, flu vaccinations, and social network groups called Tribes.

About You

To do well in this role, you should ideally bring experience in master data or an analytical position, along with strong systems capability. Practical experience using SAP and Excel is important. You will need excellent attention to detail, a strong interest in numbers, and a logical, critical approach to problem-solving.

You should also be proactive about improving processes, understand retail workflows, communicate clearly, stay organised, and be comfortable engaging with different stakeholders.

Additional Information

Foodstuffs values diverse experience, strengths, and adaptability, and encourages people who may not meet every requirement but feel they could succeed in the role to apply. The company promotes diversity and inclusion, and welcomes applicants from varied backgrounds, including people with disability, additional health or mental health needs, and neurodiversity.

If you need accessibility support during recruitment, you can contact [email protected]. Support may include an interview location accommodation, a sign language interpreter, or assistive technology.

The hiring process may use artificial intelligence tools to help review applications, analyse resumes, and identify possible inconsistencies or verification signals. These tools support the recruitment team but do not replace human judgment, and final decisions are made by people. For more information about data processing, you may contact the company directly.