Programme Administrator - Education Sector

About the Organisation

Join Edvance, part of the New Zealand Skills & Education Group (NZSEG), an award-winning NZQA accredited Category 1 Private Training Establishment (PTE). With over two decades of experience, Edvance focuses on delivering workplace training and development programs emphasizing communication, leadership, and literacy across various industries in New Zealand.

Role Overview

We are seeking an organised, proactive, and tech-savvy Programme Administrator to ensure smooth delivery of our workplace and community education programs. This permanent, full-time role is office-based from Monday to Friday at our Greenlane location and functions as a vital connection between internal teams, external trainers, learners, and clients. Responsibilities include enrolments, programme logistics, learner reporting, and office management, maintaining compliance, quality, and exceptional service standards.

Key Responsibilities

• Manage daily administrative tasks including enrolments, Learner Needs Analysis and Assessment Tool (LNAAT), learner reporting, and graduation coordination.
• Provide support to Programme Managers and Trainers by tracking learners, managing resources, and handling data.
• Organise programme documentation, generate reports using Excel, and maintain records via SharePoint.
• Address queries from learners and trainers promptly and effectively.
• Oversee office coordination including supplies management, courier services, cleanliness, visitor reception, and general office upkeep.
• Arrange internal events, meetings, and travel logistics for staff.

Candidate Profile

• Minimum two years of experience in office or education administration roles.
• Exceptional proficiency in English, both spoken and written.
• Advanced skills in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, Teams) combined with strong IT abilities including AI tools, CRMs, databases, and various online platforms.
• Ability to adhere to company processes and procedures with critical thinking aptitude.
• Meticulous attention to detail coupled with strong time management and communication capabilities.
• Solutions-oriented approach with ability to prioritise tasks and demonstrate initiative.
• Knowledge of Tertiary Education Organisation (TEO) compliance, NZQA standards, funding mechanisms, or TEC processes is advantageous.

Employee Benefits

• Engaged, supportive, and values-led workplace culture.
• Conveniently located central office in Greenlane accessible via multiple transport options.
• Varied staff benefits and a rewards program.
• Regular team-building events, celebrations, and wellness programs promoting wellbeing.

Additional Information

Only applicants shortlisted will be contacted due to the high volume of applications. We welcome enthusiastic team players passionate about making a difference through education to join the Edvance whānau.