Program Coordinator - Psychology (Bellevue)

Overview

The College of Professional Programs at Eastern Washington University is seeking a full-time Program Coordinator specifically for the EWU programs offered at Bellevue College. This role supports off-campus and online program operations, focusing primarily on the EWU at Bellevue College programs, while also assisting online students and other college programs.

Primary Responsibilities

• Coordinate and manage program activities including special projects and logistical arrangements.
• Provide comprehensive support services to students, program directors, and staff involved with Bellevue College programs.
• Serve as a liaison between Eastern Washington University and Bellevue College to facilitate marketing, recruitment, website development, and management.
• Independently advise students and staff on program policies and procedures and ensure adherence to guidelines and contracts.
• Engage in outreach and recruitment efforts and collaborate with community organizations associated with Bellevue College.

Qualifications

Minimum Requirements:

• High school diploma or equivalent plus two years of complex program support experience working with students beyond entry-level duties.
• Strong computer proficiency with at least two years of experience in various software applications including website development and maintenance.
• Two years of experience handling both electronic and manual record-keeping systems.
• Proven success managing high-volume customer service interactions (over 100 daily), including verbal, written, phone, and email communication with diverse stakeholders such as agencies, students, and professionals.
• Ability to manage overlapping deadlines accurately, work independently and collaboratively, and demonstrate initiative and flexibility.
• Commitment to providing universally accessible support accommodating diverse student, staff, and public needs.

Preferred Qualifications:

• Completion of two or more years of college coursework.
• Previous employment in higher education supporting student services and familiarity with institutional systems.
• Experience with university software systems including Canvas, EagleNet, and Banner, or their equivalents.
• Skills in website and social media development and maintenance.
• Knowledge of operations specific to Bellevue College campus.

Work Schedule and Conditions

Regular hours are Monday through Thursday from 10:00 a.m. to 6:30 p.m. with a 30-minute lunch, and Fridays from 8:00 a.m. to 4:30 p.m. Evening and weekend hours may be required for special events such as receptions and graduations.

Compensation and Benefits

The salary range for this position is $44,868 to $51,612 annually, with placement dependent on education, experience, and skills. Comprehensive benefits include health, life, and disability insurance, retirement plans, paid holidays (12 per year), vacation and sick leave accruals, tuition waivers for employees and eligible family members, discounted sports tickets, access to campus workout facilities, and free public transportation via STA buses.

Additional Information

This position requires a background check due to access to university funds and vulnerable populations. Candidates must be authorized to work in the U.S. without sponsorship. Compliance with EWU's immunization policy is mandatory. Training programs, including Workplace Belonging, must be completed post-hire. Interviews may be conducted via Zoom requiring candidates to demonstrate familiarity with the platform.

Cultural and Institutional Commitment

Eastern Washington University embraces diversity and inclusivity, acknowledging the traditional lands of local Native American tribes. The institution promotes equitable treatment and supports a welcoming environment for all community members.