Postroom Operative

Role Overview

Wilson James is seeking a diligent Postroom Operative to join their team at the Culham Science Centre, Abingdon. This role is full-time, requiring work five days per week from 07:30 to 16:00. The position involves the accurate and timely handling, sorting, and delivery of mails and parcels on site, ensuring efficient operations within a busy postroom environment.

Key Responsibilities

• Receive, sort, and distribute incoming mail and parcels promptly within the site.
• Manage all outgoing shipments, including packaging, courier coordination, and Royal Mail dispatch.
• Maintain precise electronic and paper records for shipments to ensure comprehensive audit trails.
• Monitor delivery statuses and provide tracking updates to customers and stakeholders as needed.
• Collaborate closely with site tenants, customers, and colleagues to uphold correct shipping procedures.
• Assist the Import/Export Officer with both operational and administrative tasks when required.
• Keep post room equipment, documentation, and workspaces clean, organized, and well maintained.
• Follow company policies, customer guidelines, and health & safety rules, delivering professional and effective service.

Candidate Profile

• Experience in a customer-facing role, demonstrating strong interpersonal and communication skills.
• Excellent organizational abilities, with meticulous attention to detail and accuracy.
• Proficient in computer literacy and comfortable using electronic record-keeping systems.
• Demonstrated commitment to outstanding customer service under operational pressures.
• Ability to stay composed and adapt to shifting priorities effectively.
• Reliable, punctual, and professional in appearance and conduct.
• Capable of working well independently and as part of a team, always treating others respectfully.
• Possession of a valid SIA Licence and a First Aid Qualification.

Benefits and Perks

• An annual leave entitlement totaling 5.6 weeks.
• Access to lifestyle benefits including mortgage and financial advice, vouchers for shopping and food stores, plus an employee referral program.
• Opportunities for learning and development through eLearning courses, apprenticeships, and on-site training.
• Health and wellbeing support featuring life assurance, mental health specialist access, and online GP services for employees and dependents.
• Financial assistance and discounts on numerous retail outlets.
• Potential for career progression into senior or site management positions.
• A welcoming and respectful team culture, complete with uniform and thorough induction.
• Participation in the Cycle to Work scheme.

Additional Information

The role offers a competitive hourly rate of £13.48. The company emphasizes equal opportunity employment and welcomes applicants of any qualified background regardless of race, gender, disability, religion, sexual orientation, or age. Criminal records are evaluated individually. Wilson James has a long-standing commitment to safety, excellence, and customer satisfaction with 30+ years’ industry presence. Internal candidates are encouraged to apply, with support provided for career advancement. Successful new hires will be employed under Wilson James standard terms and conditions.

Work Location

Culham Science Centre, Abingdon, United Kingdom, OX14 3DB.