Payroll & Benefits Administrator

About SonderMind

SonderMind is dedicated to providing accessible and personalized mental healthcare that achieves exceptional patient outcomes. Our approach combines innovative technology to connect individuals with the right in-network therapists, along with clinicians committed to delivering high-quality care. We empower our care providers with tools such as clinical notes, secure telehealth, outcome tracking, messaging, and direct booking capabilities.

We aim to transform mental healthcare by leveraging technology to offer customized and effective solutions.

Role Overview

As a Payroll and Benefits Administrator on the People Operations team, you will be responsible for comprehensive payroll processing for our expanding workforce, focusing on California employees due to complex wage-hour laws. Using primarily UKG systems, you'll ensure timely and precise payroll and benefits administration.

Key Responsibilities

• Run bi-monthly payroll cycles using UKG Pro and Workforce Management, complying with relevant state wage and hour laws.
• Conduct audits to detect and resolve payroll errors prior to payroll completion.
• Address employee payroll questions and issues promptly.
• Manage payroll-related matters such as taxes, garnishments, and system configurations accurately.
• Assist managers with payroll inquiries including timecard approvals and UKG timekeeping problem resolution.
• Administer employee benefits including enrollments, life event changes, terminations, and carrier communications; act as the first point of contact for related inquiries.
• Keep accurate employee data in UKG, such as pay rates and tax withholding information.
• Support year-end processes like W-2 preparation, commission administration, and reconciliation.
• Oversee 401(k) plan support including reporting analysis, reconciliation, and compliance.
• Perform other business-driven tasks as assigned.

Expected Progression and Success Milestones

• Within 30 days: Complete UKG onboarding and process payroll with supervision, maintaining baseline accuracy.
• Within 60 days: Independently handle payroll with minimal oversight, including application of California-specific rules, proactively identifying issues.
• Within 90 days: Manage payroll end-to-end autonomously, accurately reconcile discrepancies and ensure compliance.
• Within 1 year: Consistently deliver error-free, timely payroll, propose UKG system improvements, and act as primary resource on California payroll.

Candidate Profile

• Minimum two years of experience processing full-cycle payroll.
• Proficient with UKG (UltiPro or UKG Pro), Kronos, or similar payroll/HRIS tools.
• Strong knowledge of California payroll regulations including overtime, meal/rest break policies, and final pay laws.
• Familiarity with federal payroll compliance including FLSA, taxing, and W-2 reporting.
• Skilled in Microsoft Excel or Google Sheets for data auditing and reconciliation.
• Detail-oriented with the ability to spot and correct payroll inaccuracies.
• Analytical thinker with effective problem-solving capabilities.
• Associate degree or higher in Accounting, Business, or related discipline, or equivalent experience.
• Experience with multi-state payroll preferred.

Compensation and Benefits

The annual salary for this position ranges from $68,000 to $80,000.

SonderMind supports employees with comprehensive benefits, including flexible hybrid work options, generous paid time off, free therapy coverage for those enrolled in our medical plans, competitive medical/dental/vision insurance with HSA and FSA plans, employer-paid disability and life insurance, paid parental leave, 401(k) with full matching up to 4% of salary, company holidays, annual in-person gatherings, and additional voluntary benefits like supplemental life, pet insurance, and commuter perks.

Additional Information

Recruitment for this role is ongoing until filled.

We employ AI-assisted technology in our recruitment process to enhance efficiency and ensure consistency, with all candidate decisions made by team members without reliance on automated systems.

SonderMind is an Equal Opportunity Employer that values diversity and inclusion, prohibiting discrimination on any protected characteristic.