Marketing Executive

Overview

Mandarin Oriental Downtown, Dubai invites a skilled Marketing Executive to join its Marketing & Communications team. This role demands a passionate professional who thrives in a collaborative environment built on integrity, respect, and a growth mindset, aiming to uphold and promote the brand’s exceptional luxury standards.

Mandarin Oriental is globally recognized for its prestigious hotels, resorts, and residences positioned in prime destinations with an expanding portfolio. The Dubai property, located in Wasl Tower on Sheikh Zayed Road, showcases contemporary hospitality with 259 guest rooms and suites, notable dining venues including Y& M, Chitarra, and others, along with upscale amenities such as a rooftop helipad and a wellness sanctuary.

Key Responsibilities

• Oversee management of the hotel’s digital platforms and social media, including creating, scheduling, publishing content, and engaging with the audience.
• Track campaign and platform metrics, analyze performance data, and generate reports offering actionable insights and improvement recommendations.
• Produce and coordinate marketing materials such as eDM campaigns and promotional content, while maintaining organized asset and content libraries.
• Assist in and manage photo and video shoots to produce content aligned with brand standards and marketing goals.
• Work collaboratively with internal teams and external partners to promote diverse hotel experiences, ensuring consistent brand presentation across every guest interaction point.
• Conduct market research including competitor analysis and trend tracking to spot growth opportunities and enhance campaign effectiveness.

Qualifications and Experience

• At least 3 years of experience in luxury hospitality, Food & Beverage, luxury retail, marketing agencies, or marketing roles, ideally within a 5-star hotel environment.
• Demonstrated ability to manage social media channels, devise content strategies, and implement paid social media advertising campaigns.
• Solid understanding of market research methodologies, competitor benchmarking, trend evaluation, and metrics evaluation.
• Experience in supporting marketing initiatives specific to Food & Beverage, including restaurant promotions, events, partnerships, activations, and new venue openings, with pre-opening experience considered a plus.
• Strong analytical, communication, project coordination, and stakeholder management capabilities, with proven ability to juggle priorities and observe deadlines.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Canva, and various digital marketing platforms; Arabic language skills and familiarity with the Middle East market are highly valued.

Employee Benefits

• Comprehensive learning and development programs tailored for ongoing career growth.
• Access to MOstay benefits, allowing complimentary stays and discounted rates at Mandarin Oriental locations globally for employees and their families.
• Robust health and wellness programs focused on employee wellbeing and work-life balance.
• Comfort and convenience amenities including accommodation assistance, transportation services on duty, and duty meals.
• A competitive remuneration package aligned with UAE industry standards to ensure financial security.