Market Manager, MEA

About the Company

Trip.com Group, established in 1999, is a major global travel services company. It became publicly listed on NASDAQ in 2003 and later on HKEX in 2021. The group includes Trip.com, Ctrip, Skyscanner, and Qunar, bringing together travel solutions from multiple partner networks to help travelers worldwide plan and book better trips.

The company operates four customer service centers for Trip.com in Japan, Korea, the UK, and the Philippines, and provides 24/7 support in 19 languages. With more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, the organization aims to grow its global reach and remain a trusted travel brand offering the best value for every traveler.

Role Overview

The Accommodation team is focused on growing Trip.com’s global hotel business. This position is based in Jeddah, Saudi Arabia, and covers markets across the Middle East and Africa while supporting regional business development. The selected candidate will help expand hotel partnerships, improve inventory coverage, and create stronger value for customers.

Key Responsibilities

• Carry out the business plan to meet growth goals and widen hotel inventory coverage in Saudi Arabia.
• Study market trends, competitor activity, and business opportunities through research and analysis.
• Work with external partners to develop destinations, including organizing destination workshops and attending exhibitions when needed.
• Own the full process for bringing in new hotel partners as well as managing existing hotel accounts.
• Spot promising partner prospects, lead negotiations and contracting, and prioritize both the quality and volume of new hotel signings.
• Strengthen current partnerships, track partner performance, provide support, and drive revenue growth within the assigned portfolio.
• Maintain a customer-focused approach by ensuring hotel content, pricing, availability, and product offerings match company standards and deliver strong value to customers.
• Coordinate with operations and other internal teams to execute business initiatives smoothly.
• Prepare and deliver regular business updates for senior leadership, including performance results, challenges, and recommended actions.
• Handle additional tasks as assigned based on business requirements.

Requirements

• Fluency in both Arabic and English.
• Strong ownership mindset and a highly proactive approach.
• Ability to work well in a team and a strong drive to get things done.
• Quick learner with strong attention to detail.
• Comfortable using Microsoft Word, Excel, and PowerPoint.
• Excellent negotiation and communication skills, with the ability to build relationships across all levels.
• Creative, adaptable, and capable of leading change.
• At least 3 years of experience in sales, business development, or revenue/yield management within online travel, hospitality, or e-commerce.

Why Join Trip.com Group

The company offers a global platform to grow your career and contribute to international impact. It supports an open and inclusive culture that values employees both inside and outside of work.

Additional Information

• Rapid global business growth creates career opportunities across different levels and functions.
• Internal transfers are encouraged, and a global job rotation program supports international career development.
• Learning opportunities are available to build leadership, soft skills, and professional expertise.
• Flexible work arrangements are encouraged.
• Company-sponsored celebrations and team activities are held for holidays, birthdays, and other events.