Loan Kit Technician

About Johnson & Johnson MedTech

Johnson & Johnson is committed to advancing health through innovative healthcare solutions that prevent, treat, and cure complex diseases. Our MedTech division focuses on creating smarter, less invasive, and personalized treatments encompassing orthopaedics and surgical devices to improve patient outcomes globally.

Orthopaedics Division

Driven by innovation at the convergence of biology and technology, our Orthopaedic teams provide advanced solutions spanning joint reconstruction, trauma, sports medicine, spine care, and digital surgery. We aim to enable over six million individuals annually to regain mobility and improve quality of life, bringing clinical and economic value to the healthcare ecosystem.

Role Overview

The Loan Kit Technician position, based in Mount Wellington, Auckland, supports the provision of crucial surgical kits for orthopaedic procedures across New Zealand. This role ensures surgical instruments are meticulously prepared, maintained, dispatched, and managed to uphold patient safety and operational excellence.

Responsibilities

• Perform detailed inspection and assembly of loaned orthopaedic instrument sets aligning with quality protocols.
• Coordinate dispatch and receipt of loan kits between sites, maximizing resource utilization nationwide.
• Accurately record kit movements including dispatches and returns using the ERP system.
• Verify cleanliness and operational status of returned instrument kits to maintain quality standards.
• Communicate effectively with hospital Loan Kit Coordinators to resolve issues involving missing or damaged instruments promptly.
• Support stock management tasks like cycle counts, renewal of expired or broken items, and inventory control.
• Ensure timely and compliant dispatch of kits according to orders and established timeframes.
• Collaborate with internal teams such as customer service, inventory consignment, and commercial departments to fulfill surgeon and client demands.
• Participate in on-call duties providing flexible assistance to customer needs.
• Adhere to policies related to ISO 13485, quality assurance, compliance, and environmental, safety, health, and sustainability standards.

Candidate Profile

• Genuine interest or background in MedTech, biomedical sciences, or orthopaedics.
• High attention to detail and dedication to maintaining quality standards.
• Ability to work efficiently in a fast-paced, practical setting.
• Strong initiative with proactive problem-solving and accountability.
• Excellent organizational skills encompassing time management and multitasking.
• Effective communication and teamwork as integral work attributes.
• Willingness to adjust working hours to manage variable workload demands.

Benefits

• Competitive salary and remuneration package.
• Ongoing training and supportive work culture.
• Access to award-winning leadership development programs.
• Flexible, inclusive, and accessible work arrangements.
• Comprehensive parental leave of up to 18 weeks.
• Four days of volunteer leave annually.
• Option to purchase up to two additional weeks of annual leave.
• Dedicated Wellbeing Day to encourage self-care.
• Annual Global Wellness Reimbursement of NZD 860 for health-related activities.
• Employee Assistance Program for personal and professional support.
• Enhanced compassionate (caregiver) leave with up to 30 extra days.
• Life insurance coverage for added security.

Additional Information

Applicants must have legal work rights in New Zealand. Johnson & Johnson has plans to separate its Orthopaedics business into an independent company within 18 to 24 months, subject to approvals. Post-separation, employees may be governed by the new company's employment policies and benefits, with advance communication provided.