Line Manager - Cork

About the Role

Tesco Ireland is dedicated to fostering a values-driven culture aimed at enhancing the experience of both customers and colleagues. We are searching for a Line Manager based in Cork to lead a department and team, ensuring an exceptional shopping experience for our customers.

Key Responsibilities

• Guide and support your team to provide excellent customer service, maintain store standards, and ensure product availability.
• Achieve all department key performance indicators.
• Manage and make effective daily decisions to assist team members in performing their tasks efficiently.
• Implement training programs so all colleagues receive comprehensive training, validation, and up-to-date training credentials.
• Ensure accurate and timely completion of all departmental routines, systems, and processes.
• Plan and execute seasonal, trade-driving, and promotional activities for maximum sales impact and visual appeal.
• Oversee all safety and legal protocols within your departments, proactively addressing any issues.
• Encourage understanding and alignment of team objectives, conduct regular reviews, career discussions, and maintain live personal development plans.
• Provide consistent coaching and constructive feedback to enhance team skills.
• Empower your team to address behavioral issues confidently, contributing to an improved shopping experience.
• Create a work environment that promotes innovation and personal growth.
• Exemplify a culture where customers enjoy shopping and colleagues feel proud to work.
• Ensure customer focus at all times, maintain product quality and availability, and uphold store cleanliness and safety standards.
• Assist in other store departments when necessary to support colleagues.

Experience and Skills Required

• Proven prior management experience, preferably within retail.
• A passion for delivering outstanding customer and colleague experiences.
• Flexibility and adaptability in dynamic environments.
• A track record of meeting key objectives in fast-paced settings.
• Respected as the go-to expert within your department.
• Able to influence senior leadership and shape department strategies.

Leadership Style

• Builds strong, collaborative relationships with colleagues inside and outside the store.
• Exhibits warmth and genuine engagement with customers and team members.
• Demonstrates resilience and energy, making tough decisions aligned with personal values.
• Leads by example, inspiring trust and confidence in challenging and positive situations.
• Fosters creativity and embraces new ideas, actively contributing to improvement initiatives.
• Embody Tesco’s values with humility and dedication.

Benefits

• Competitive starting salary from €37,500 per annum.
• Bonus scheme available.*
• Access to a virtual GP service offering confidential online consultations and prescriptions; service extended to family members at a reduced rate.
• 24/7 Employee Assistance Programme providing emotional support and wellbeing services under the Wellbeing First approach.
• Colleague Clubcard discounts including 10% off store and online purchases, special weekend discounts, and clothing discounts which may be extended to family members.*
• Life assurance coverage.
• Pension plan participation.*
• Save As You Earn scheme.*
• Paid family leave.
• Bike to Work scheme.
• Long service awards.
• Commuter assistance scheme.

*Entry requirements and scheme terms apply.

Additional Information

Our vision is to be every customer’s preferred shopping destination. Tesco Ireland champions responsible business practices supporting customers, communities, and the planet with initiatives benefitting thousands of groups and individuals.

Since 1997, Tesco has grown to operate over 190 stores, employing 13,000+ people nationwide and partnering with hundreds of Irish suppliers, supporting local farms and communities.

We celebrate diversity and inclusivity in our workforce, encouraging everyone to be their authentic selves. Flexible working options can be discussed at any stage of the application process to support individual circumstances.

Tesco is committed to an inclusive recruitment process and welcomes candidates needing additional support.

Conditions

Offers of employment will require provision of bank account details prior to the agreed start date.