IRD Supervisor (In-Room Dining Supervisor)

About The Ned Doha

The Ned Doha is located in Doha inside the landmark former Ministry of Interior building. It combines historic architecture with refined luxury, modern elegance, and a premium guest experience.

The property features seven distinct dining venues, 90 thoughtfully designed rooms, sophisticated event spaces, and Ned’s Club — a private members’ club that includes a rooftop terrace, spa, gym, and a 30-metre outdoor pool.

Role Overview

The hotel is seeking a motivated and guest-focused IRD Supervisor to join the Food & Beverage team. This position is responsible for overseeing In-Room Dining operations and ensuring delivery of polished, efficient, and personalized service.

This opportunity is well suited to someone who enjoys luxury hospitality, leads by example, and performs well in a busy service environment.

Key Duties

• Oversee day-to-day In-Room Dining activity and ensure the service runs smoothly.
• Guide and assist the team in delivering tailored, high-quality guest service.
• Make sure orders are processed correctly, handled efficiently, and delivered within set service timelines.
• Work closely with the kitchen and other departments to keep operations coordinated.
• Respond to guest requests, comments, and concerns in a prompt and professional manner.
• Contribute to staff training, rota planning, and day-to-day operational coordination.
• Track service quality, presentation, and overall attention to detail.
• Provide active support during high-volume periods while upholding luxury service standards.
• Maintain compliance with hygiene, safety, and company procedures.

Candidate Profile

• Prior experience in an IRD Supervisor role or a similar position in luxury hospitality is required.
• Strong leadership and communication abilities are essential.
• Comfort working in a fast-paced setting while preserving excellent service standards.
• A genuine commitment to guest satisfaction and individualized service.
• Well-developed organization and multitasking skills.
• A positive, practical, and team-oriented approach.
• Availability to work varied shifts, including weekends and public holidays, is necessary.

Rewards and Benefits

• Tax-free yearly pay of QAR 48,000.
• Accommodation and transportation provided by the company.
• 21 calendar days of annual leave plus 11 paid public holidays.
• Sick leave in line with Qatar Labour Law.
• Private medical insurance for the employee.
• End-of-service benefits.
• Complimentary meals at Neddy’s team restaurant for breakfast, lunch, and dinner.
• Special hotel and dining discounts for the employee, family, and friends.
• Strong opportunities for learning, development, and career growth.
• Recognition and reward initiatives.
• The chance to work at one of Doha’s most iconic lifestyle destinations.

Culture

The Ned Doha values inclusion, respect, and opportunity. The workplace is built on a commitment to diversity and continuous improvement, with an environment designed to help people thrive.

Additional Information

This is a full-time, onsite role based in Doha, Qatar. The position offers one vacancy and is intended for professionals with prior relevant experience in luxury hospitality.