Intern, Ticketing

Program Overview

This internship offers an immersive experience in event management, guiding interns through the logistical and operational tasks involved in ticketing and event coordination at Marina Bay Sands. Interns will engage with event promoters to finalize ticket pricing and schedule on-sale dates, while also gaining hands-on experience at the box office and understanding marketing strategies related to retail mall campaigns.

Role Responsibilities

• Spend equal time working with the Box Office team and either the Ticketing Operations or Client Services teams.
• At the Box Office, interact courteously and professionally with visitors, manage crowd control, assist with event ticket processing, and produce regular sales reports and data analyses to improve operational efficiency and manpower planning.
• In Ticketing Operations, collaborate with internal departments such as the ArtScience Museum and Attractions on event ticketing matters, update ticket-related documentation, and perform market research with presentation of findings to enhance team knowledge.
• In Client Services, maintain accurate and current sales data, fulfill promoter requests including promotional offers and seat management, coordinate with departments like Marketing, Communications, and E-commerce to ensure consistent event information, and analyze ticket sales including promotions and campaign impact.

Applicant Qualifications

• Must be a full-time matriculated student engaged in an internship that contributes to their graduation requirements.
• No prior experience necessary as comprehensive training is provided.
• Must prioritize excellent customer experience, have strong analytical abilities, and be well-organized with great attention to detail.
• Demonstrate eagerness to learn, explore new fields, take initiative, and proactively suggest improvements.

Diversity & Ethics

Marina Bay Sands is dedicated to fostering a diverse, equitable, and inclusive workplace. Equal opportunity is provided to support the company’s growth ambitions in Singapore. Employees are expected to uphold all company policies, ethical standards, and operational guidelines.