Immigration Agent

Job Location and Shift

This role is based at Stansted Airport with a shift pattern of 4 days on, 4 days off, totaling 40 hours per week.

Role Overview

We are looking for a motivated and knowledgeable Immigration Agent to join our Ground Handling Training Team. The position involves coordinating with various airports and ground service providers within the Ryanair network to ensure smooth immigration processes.

Core Responsibilities

• Collaborate with airports and ground handling teams across the Ryanair network to resolve queries.
• Provide assistance regarding passport and visa-related questions to airports and ground handlers.
• Handle requests concerning data protection matters effectively.
• Manage the removal procedures of passengers deemed inadmissible.
• Maintain communication with border control and police authorities throughout Europe on immigration issues.
• Ensure all correspondence is processed accurately and promptly.
• Communicate with flight crews ahead of removals of inadmissible passengers across the network.
• Compile and produce weekly and monthly operational reports.

Candidate Profile

• Strong communication and interpersonal skills are essential.
• Proficiency in Microsoft Excel and the Office suite is required.
• Capability to meet deadlines within a fast-paced and changing environment.
• Willingness to travel as necessary for the role.
• Native-level English fluency is mandatory; additional European language skills are highly valued.
• Familiarity with European and national immigration regulations is desirable.

Preferred Attributes

• Adaptability and flexibility in work approach.
• Innovative mindset to improve processes.
• Goal-oriented with a strong drive to achieve results.
• High energy levels and motivation.

Employee Benefits

• Access to a UK-based GP available 24/7 for the employee and immediate family from home.
• Mental health support services and counseling for life events.
• Participation in a fitness enhancement program.
• Support services for financial and legal matters.
• Cycle to work scheme to encourage sustainable commuting.
• Access to an employee app offering perks like discounts, gift cards, cashback, and exclusive deals.
• Resources for family, health, finances, and work-life balance.
• Confidential online chat and telephone support for urgent crises.

Additional Information

If you require any accommodations or assistance during the recruitment process, please contact the recruitment team for support.

About ABM

ABM is a global leader in integrated facility, engineering, and infrastructure services, employing over 100,000 people worldwide. With sectors ranging from commercial real estate to aviation, ABM delivers innovative and sustainable facility solutions. We are committed to fostering diversity and inclusion and proudly support the Armed Forces Covenant Employer Recognition Scheme.