Human Resources Manager

About Platinum Homecare

Platinum Homecare Ltd is a leading national organisation in Ireland’s homecare sector, committed to delivering compassionate, respectful, and dependable care to those most in need across the country.

Role Overview

We are hiring a full-time, permanent Human Resources Manager based in Blanchardstown, Co Dublin. This senior leadership position entails overseeing the entire HR lifecycle to foster a positive workplace culture, champion employee development, and ensure legal compliance. The role involves close collaboration with Regional Managers and central departments to support business growth and uphold high standards in people management.

Key Responsibilities

• Collaborate with senior management to formulate and execute an HR strategy aligned with the company’s culture and expansion plans.
• Support leadership and employees in career progression initiatives, enhancing capabilities to drive organisational success.
• Cultivate a professional and innovative workplace culture focused on superior service and care for internal and external stakeholders.
• Implement and uphold exemplary HR practices, policies, and management systems.
• Serve as a trusted advisor to senior leaders on employment law, performance management, and employee relations.
• Oversee talent acquisition, including designing recruitment strategies, maintaining the Platinum brand as an employer of choice, and managing selection, retention, and succession planning.
• Ensure recruitment policies and procedures align with best practices and enable effective hiring in a homecare context.
• Manage and regularly review the HR management system.
• Maintain compliance of employee contracts, policies, and the employee handbook with GDPR and employment legislation.
• Partner with the training department to strengthen employee induction programs.
• Promote employee retention by supporting Regional Managers in performance appraisals and team management.
• Guide managers and employees on HR-related matters to ensure compliance and uphold company values.
• Champion a positive employee relations culture to enhance employer branding.
• Support talent management, people development, and performance evaluation processes.
• Take ownership of Diversity, Equity & Inclusion policies, ensuring an inclusive work environment.
• Collaborate with operational teams to enhance HR process efficiencies and best practices.
• Manage relationships with recruitment suppliers and maintain an effective preferred supplier list.
• Conduct exit interviews, analyze turnover data, and help develop retention strategies.
• Ensure accurate leave management systems and assist managers with leave approval processes.
• Lead HR projects related to employee well-being, learning, development, and occupational health and safety.
• Prepare automated weekly and monthly reports on recruitment, retention, and HR KPIs by region.
• Present monthly updates to operational teams covering recruitment, probation, attrition, retention, and employee engagement initiatives.

Required Qualifications and Experience

• Minimum of 7 years managing human resources functions, including leading and mentoring an HR team.
• Proven experience influencing and supporting senior stakeholders.
• Proficient with MS Office, HRIS platforms, and skilled in data analysis.
• Degree qualification, preferably in HR, business, or related field.
• CIPD accreditation is mandatory.

Competencies and Personal Attributes

• Strong communication skills, capable of engaging clearly and respectfully with varied audiences.
• Ability to build and maintain professional relationships through reliability and understanding.
• Analytical and critical thinking skills to make informed, people-focused decisions.
• Empathetic leadership that values individuals’ unique stories while balancing business and employee needs.
• Maintain strict confidentiality and uphold a culture of trust and integrity.

Benefits

• Leadership opportunity in a respected organization with regional significance.
• 24 days of annual leave plus all public holidays.
• Travel mileage allowance provided.