Home Delivery Driver

Role overview

Iceland Foods is looking for a Home Delivery Driver in Monmouth, Wales. This is a full-time onsite position paying £13.71 per hour. The role suits someone who enjoys staying active, working independently, and interacting with customers while representing the company on the road.

As a delivery driver, you will be responsible for bringing groceries to customers safely and professionally, while also helping create a positive customer experience. You may also support store operations when needed.

Key responsibilities

• Load the van safely and follow correct manual handling practices, including handling heavier items.
• Drive responsibly and follow all safe driving procedures.
• Carry out vehicle checks before and during shifts.
• Make sure customer orders arrive in the best possible condition.
• Deliver friendly and helpful service to customers.
• Support the store team with tasks when required.
• Work on your own initiative and manage time effectively.
• Be flexible with shifts, as working hours may vary between 6:00 am and 11:00 pm.

Candidate profile

• You must hold a full driving licence for at least 3 years.
• Your licence should have no more than 6 penalty points.
• You should be upbeat, approachable, and committed to good customer service.
• Punctuality and the ability to meet deadlines are important.
• You need a strong understanding of road safety.

Benefits

• 15% staff discount card.
• At least 28 days of holiday, including Bank Holidays, with more added based on service.
• Christmas vouchers.
• Refer-a-friend scheme.
• Long service awards.
• Christmas savings scheme.
• Recognition and rewards for outstanding customer service.
• Optional health care plan.
• Access to Grocery Aid, offering free and confidential financial, emotional, and practical support.

Additional information

The company highlights that it is one of the Best Big Companies to Work For and has a long-standing reputation for valuing both customers and employees. The work is active, independent, and customer-facing, with a focus on service quality and safe delivery.