Stellenbeschreibung

About Emirates NBD

Emirates NBD stands as a leading financial institution across the MENAT region, operating in 13 countries and serving over 9 million customers. Recognized as the foremost financial services brand in the UAE with an estimated brand value of USD 4 billion, the bank offers a comprehensive portfolio including retail, corporate & institutional, Islamic, investment and private banking, asset management, global markets, treasury, and brokerage services. The bank is a pioneer in digital banking, with 97% of all transactions conducted outside branches, and also operates 'Liv', a lifestyle digital bank with over half a million users, noted as the fastest growing digital bank in the region.

Job Summary

The FX Specialist plays a critical role by delivering expert advice on foreign exchange products to both internal teams and clients. The position involves managing client relationships, devising customized FX solutions, and working in collaboration with internal departments to innovate the bank’s FX service offerings. Effective communication skills are vital as the role requires interaction with various stakeholders and involves reporting to management.

Primary Responsibilities

Offer knowledgeable guidance on FX products including currency dealings, hedging strategies, pricing metrics, and market trends to internal stakeholders.
Partner with the Head of FX Products to develop bespoke FX solutions and lead new product launches aimed at enhancing client engagement.
Engage in meetings and presentations with clients to assess their needs and deliver suitable recommendations.
Train frontline staff regularly to boost their FX product expertise and sales capabilities.
Collect and analyze client feedback, collaborating with teams to refine FX product offerings.
Conduct market research to identify emerging trends and opportunities within the FX domain.
Interpret market data to provide clients with insights on currency fluctuations and risk management.
Stay abreast of industry changes and regulatory updates to ensure compliance and market competitiveness.
Compile comprehensive reports and presentations for senior management showcasing market trends and FX product performance.
Work closely with internal teams to facilitate the effective execution of transactions and optimize FX processes.
Monitor client satisfaction metrics and implement methods to enhance service quality.
Maintain precise records of client interactions and FX transactions for behavior analysis.
Document advisory procedures, protocols, and best practices to ensure uniformity and adherence.
Ensure accuracy and timeliness in reporting aligned with bank standards.

Qualifications and Experience

Between 3 to 5 years of relevant experience in foreign exchange advisory or client relationship roles within banking or financial services.
Bachelor’s degree in Finance, Economics, Business Administration, or a related discipline.
Professional certifications in Foreign Exchange or Financial Markets are advantageous.
Deep knowledge of FX products, client relations, and market analysis techniques.
Results-oriented with a strong focus on meeting sales targets.
Proven history in delivering advisory services and managing client accounts related to FX in a banking environment.
Exceptional communication and teamwork skills, capable of effective interaction with clients and colleagues.
Strong analytical abilities to interpret market information and support decision-making.
Meticulous attention to detail and dedication to maintaining superior client service standards.

Additional Information

Joining Emirates NBD offers exciting career advancement opportunities supported by a culture of innovation and growth. The bank provides competitive remuneration, attractive benefits, and a flexible working policy allowing work from home arrangements where feasible.

FX Specialist