Floor Staff

About the Role

We are seeking energetic, enthusiastic, and passionate individuals to join our dedicated teams at The Counting House pub in Congleton. No prior experience is necessary as comprehensive training is provided by an award-winning programme that equips you with essential skills for success. Whether you aim for a long-term career or prefer extra shifts, if you are dependable, friendly, and thrive in a team environment, this position could be ideal.

What We Offer

• Competitive pay rate of £12.81 per hour
• A complimentary meal and drink during shifts
• 20% discount on all food, beverages, and hotel stays for you and up to three guests when off duty
• An additional £1 per hour for work between midnight and 5:59 am
• Participation in a bonus scheme, with earnings up to 19% of your pay
• Access to guaranteed-hours or flexible variable-hours contracts
• Paid holiday entitlement
• Free shares after meeting qualifying criteria
• Loyalty rewards programme

Key Responsibilities

• Take customer orders and prepare, dispense, and serve drinks accurately, either at the bar or through the customer app
• Deliver food promptly and ensure follow-up checks are completed, including clearing tables within specified timelines
• Engage warmly with customers by greeting, thanking, and building rapport
• Stay informed about current promotions, events, and new product offerings
• Maintain cleanliness and hygiene standards by clearing tables, wiping surfaces, and performing restroom checks regularly
• Support various tasks including glasswashing, restocking refrigeration units, floor and beer garden tidying, and other duties as needed

Career Development

Many team leaders and managers start their journey within our kitchens or behind the bar. We offer extensive support for career progression including structured on-the-job training, apprenticeships, management academies, cross-training opportunities (kitchen and hotel), and pathways toward leadership roles such as team leader, kitchen shift leader, or pub manager.

Inclusive Work Environment

We cultivate an inclusive workplace where all employees can feel comfortable being themselves, regardless of background, preferences, or beliefs. Everyone receives the necessary training and skills to excel in their careers with us.

Additional Information

• Wages for under-18s may be lower but comply with or exceed national standards
• Shift patterns are flexible covering mornings, evenings, weekends, and late finishes
• Hours per week are approximately 10 with flexibility across all days
• High application volume may result in the vacancy closing before the listed deadline