Facilities Supervisor

Job Overview

The Facilities Supervisor is tasked with overseeing daily operations and upkeep of designated properties. This role involves managing both scheduled preventive maintenance and urgent reactive repairs, supervising third-party contractors, inspecting facilities to maintain quality, controlling operational expenses, and guaranteeing compliance with Health, Safety, and Environment (HSE) standards. The primary objective is to ensure excellent property conditions, rectify Defect Liability Period (DLP) issues promptly, and achieve total client satisfaction.

Key Responsibilities

• Oversee daily facilities management activities across assigned locations to ensure uninterrupted functionality.
• Plan, coordinate, and implement preventive and corrective maintenance schedules.
• Respond quickly to maintenance requests and resolve DLP defects effectively.
• Perform routine inspections of buildings and equipment to detect maintenance requirements and ensure quality standards.
• Supervise external contractors and vendors to confirm adherence to contract specifications.
• Maintain strong relationships with clients and tenants, acting as the main contact for facility-related concerns.
• Monitor maintenance expenditures to remain within budgetary limits.
• Keep comprehensive and current records of facilities, asset inventories, statutory compliance, and operational timelines.
• Track and report on key performance indicators (KPIs) and service level agreements (SLAs).

Qualifications and Skills

• Bachelor's degree or Diploma in Engineering, Facilities Management, or a related discipline.
• At least five years of practical experience in facilities management.
• Possession of a valid UAE driving license is strongly preferred.
• In-depth knowledge of facility management, building upkeep, and contractor oversight.
• Strong abilities in planning, scheduling operations, and problem-solving.
• Proficiency with Microsoft Office and Computer-Aided Facility Management (CAFM) software.
• Excellent report-writing skills with capability to produce clear KPI and operational summaries.

Performance Metrics

• Efficiency in completing preventive and corrective work orders promptly.
• Adherence to established service level agreements and key performance indicators.
• Maintaining superior property standards while managing costs effectively.
• Full compliance with HSE guidelines and ensuring high satisfaction among clients and tenants.