Ecommerce Specialist

Overview

We are seeking a diligent and motivated Ecommerce Specialist to oversee and expand our presence on various online marketplaces. This full-time role based in Nanpura Surat, Gujarat requires a minimum of two years' related experience. The ideal candidate will excel in managing seller accounts, optimizing product listings, and driving sales through digital marketing efforts while maintaining high-quality customer interactions.

Key Responsibilities

• Manage and improve seller accounts on platforms such as Amazon, TikTok Shop, eBay, and Temu.
• Create, upload, and enhance product listings to boost visibility, search rankings, and sales conversion rates.
• Perform in-depth product, competitor, and market research to find lucrative opportunities.
• Develop pricing strategies that maximize profitability and competitiveness.
• Conduct keyword research to optimize listings for organic search performance.
• Plan and execute promotional campaigns including Amazon PPC, eBay Ads, TikTok promotions, and affiliate marketing programs.
• Address marketplace performance issues including listing suppression and policy violations.
• Maintain Shopify and WordPress e-commerce websites, handling product uploads and site optimization.
• Analyze sales data, customer behavior, and market trends to advise on business improvements.
• Coordinate with internal teams to keep inventory and product information accurate and up to date.
• Manage customer queries and resolve related issues to ensure satisfaction.
• Generate periodic performance reports and provide actionable insights.

Qualifications & Skills

• Proven expertise managing Amazon, TikTok Shop, eBay, and Temu marketplace accounts.
• Strong skills in product listing creation, optimization, and catalog management.
• Experience in product research, competitor analysis, pricing, and sales enhancement.
• Knowledge of SEO and keyword research specific to e-commerce marketplaces.
• Hands-on experience with Amazon PPC, eBay Ads, TikTok promotional campaigns, and affiliate marketing initiatives.
• Familiarity with ecommerce research and analytics tools like Helium 10 and DeepDive.
• Proficiency in managing Shopify and WordPress based online stores.
• Ability to effectively resolve listing and account issues within marketplaces.
• Strong analytical, organizational, and problem-solving abilities.
• Capable of working independently and managing multiple platforms concurrently.
• Excellent written and verbal English communication skills, with experience engaging international clients.

Preferred Education and Experience

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related discipline is preferred.
• At least 2 years of professional experience in e-commerce or marketplace management.
• Experience collaborating with international brands or global marketplace environments is advantageous.

Additional Details

Work location is on-site in Surat, Gujarat, with job hours from Monday to Saturday, 11:30 AM to 9:30 PM. Preference will be given to local candidates residing in Surat.