Customer Support Executive

About Vyapar PVT LTD

Vyapar PVT LTD is seeking motivated individuals to join their team in Bengaluru as Customer Support Executives. The role is office-based with a work schedule of six days per week.

Key Responsibilities

• Handle incoming customer calls promptly and professionally, ensuring no escalation of issues.
• Provide support through phone, email, and chat by guiding users on software usage and addressing basic problems.
• Log customer issues and ensure follow-up until resolution is achieved.
• Qualify and identify sales leads during interactions and reach out to potential users to introduce the software.
• Follow company policies to decide if issues can be resolved immediately or require managerial attention.
• Adhere strictly to process standards and participate in mandatory training to stay informed on product and company policy updates.

Required Qualifications and Skills

• Fresh graduates of 2024 with any degree are eligible to apply.
• Prior knowledge in accounting is advantageous but not mandatory.
• Must be proficient in both English and Hindi languages.
• Willingness to work onsite at the specified Bengaluru office location.

Benefits

• Full-time position with competitive salary ranging from 16,000 to 24,900 INR per month.
• Incentives based on performance and attendance.
• Mediclaim coverage including self, spouse, children, and parents.

Additional Information

• Candidates are encouraged to refer friends who are seeking employment.
• The company is located at GGR Towers 3, No 18/2B, Ambalipura, Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka 560103.

Contact

For more information, contact Satpal Singh at 7795097214.