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Customer Support Executive
Bengaluru, Karnataka, India · Full Time
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- Experience
- Any
- Salary
- INR 16,000 – INR 20,000 / month
- Openings
- 1
- Posted
- vor 5 Stunden
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Job Overview
Join Altruist Technologies Pvt Ltd as a Customer Support Executive based in Bengaluru, Karnataka. This role involves professionally managing both inbound and outbound customer calls, delivering precise information and solutions, and maintaining detailed call records in CRM systems.
Key Responsibilities
- Professionally manage customer calls, including inbound and outbound communications.
- Provide accurate information and efficient problem resolution to customers.
- Maintain up-to-date and thorough call records within CRM platforms.
- Adhere to established quality standards, compliance protocols, and process guidelines.
- Strive to achieve high levels of customer satisfaction consistently.
- Meet daily performance targets and productivity key performance indicators (KPIs).
Skills
How they work
Communication