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Customer Service Executive
Hyderabad, Telangana, India · Full Time
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- Experience
- Any
- Salary
- INR 15,000 – INR 30,000 / month
- Openings
- 1
- Posted
- vor 6 Stunden
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
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Job description
Role Overview
As a Customer Service Executive, you will be responsible for efficiently handling customer inquiries through both phone and chat channels, ensuring timely resolution of their concerns and fostering a positive connection with the clientele.
Key Duties
- Address and manage customer questions and issues promptly via telephone and chat communication.
- Efficiently resolve problems to maintain customer satisfaction.
- Establish and maintain strong customer relationships to enhance loyalty.
Requirements
- Possession of a laptop is compulsory for this role.
- Must be fluent in three languages: Telugu, English, and Hindi.
- Knowledge of Tamil and Malayalam languages is an added advantage but not mandatory.
Skills
How they work
Communication
Problem Solving
Attention to Detail
Relationship Building
Conflict Resolution
Languages
English
Hindi
Tamil
Telugu