Country General Manager

About Stellar AI

Stellar AI is a Singapore-headquartered firm specializing in Artificial Intelligence and management consulting, with a focus on AI-powered voice bots, chatbots, and customer engagement technologies. The company aims to assist organizations in elevating their customer interactions by leveraging intelligent automation combined with insightful data analysis. Collaborating across various sectors, Stellar AI designs, implements, and fine-tunes AI-based customer experience strategies. The firm also actively shares insights and updates through social media channels such as Facebook and Twitter, fostering thought leadership in the AI space.

Role Overview

The position of Country General Manager is a full-time leadership role located in Singapore, offering a hybrid working model that blends onsite presence with remote work. The incumbent will be responsible for directing and managing all country-level operations including business development, client relations, and delivery of AI-led consultancy projects. Core duties encompass developing and executing growth strategies, managing key client accounts, driving revenue and profitability targets, and ensuring delivery of superior customer engagement solutions.

This role requires oversight of multifunctional teams, collaboration with regional and global stakeholders, and continuous market analysis to uncover growth opportunities. Additional responsibilities include budgeting, forecasting, risk management, and representing Stellar AI at local industry events and partnerships.

Key Qualifications and Skills

• Extensive experience in general management with responsibilities including P&L accountability, strategic planning, and operational leadership within technology, consulting, or similar sectors.
• Proven skills in business development and account management with a track record of nurturing sustained client relationships and driving revenue growth.
• Knowledge or a strong enthusiasm for Artificial Intelligence, especially in conversational AI, voice bots, chatbots, and customer engagement solutions.
• Established leadership ability with a focus on team management, talent development, and fostering cross-functional collaboration in dynamic environments.
• Strong communication, negotiation, and presentation aptitude to influence and engage stakeholders at all organizational levels.
• Competent in analytical thinking and problem-solving using data-driven approaches and performance measurement.
• A Bachelor’s degree in Business, Management, Technology, or related fields; an MBA or equivalent advanced degree is favorable.
• Experience with the Singapore market, including knowledge of local regulatory, market, and cultural factors.
• Ability to effectively operate within hybrid work formats, exhibiting strong self-organization and independent work while maintaining collaborative engagement with wider teams.