Coordinator, Development Database

About MS Canada and Our Mission

MS Canada envisions a world free from multiple sclerosis (MS), a chronic neurological condition affecting the central nervous system, with Canada among the countries with the highest incidence rates. Our mission centers on empowering and connecting the MS community by linking individuals affected by MS to vital programs, resources, research, and each other. We collaborate extensively with researchers, donors, volunteers, caregivers, health professionals, and the broader community to drive meaningful progress in MS care and research.

Role Overview

The Development Database Coordinator position is a full-time role based in Calgary, Alberta, working 35 hours per week. This role plays a critical part in supporting the quality and integrity of donor data within the CRM system, which directly supports MS Canada's fundraising efforts and donor relationship management. Applications are accepted until July 28, 2026.

Key Responsibilities

• Accurately process and input donation transactions into the database, coordinating with the finance team to ensure precise gift acknowledgements and issuing receipts.
• Facilitate effective data usage by generating, maintaining, and distributing reports and assisting in preparing mailing lists and coordinating communications with donors.
• Support data management activities, including uploading and exporting information and maintaining the Philanthropy Team’s document repository.
• Maintain database integrity through duplicate record management, adherence to data business rules, and ensuring consistency across linked systems.

Qualifications and Skills

• Prior experience managing databases, ideally within Salesforce CRM platforms; familiarity with Salesforce Nonprofit Success Pack (NPSP) is advantageous.
• Competence in importing/exporting data and generating detailed reports.
• Strong organizational skills with meticulous attention to detail.
• Effective communication and teamwork abilities.
• Capability to manage and prioritize multiple ongoing requests efficiently.
• Excellent problem-solving skills combined with sound judgment and discretion.

Compensation and Benefits

• Salary starting range between $50,000 and $53,520 annually.
• Comprehensive health and dental benefits, including spending accounts and coverage for gender affirmation procedures.
• Retirement plan matching to help secure your financial future.
• Opportunities for professional development and career growth.
• Generous paid time off, including an extended winter holiday closure and early Fridays before long weekends.
• Flexible scheduling and hybrid work options supporting work-life balance.

Additional Information

MS Canada is committed to diversity, equity, and inclusion. Applicants who may not meet every qualification are still encouraged to apply, as we value varied experiences that contribute to our mission. We provide accommodations during the recruitment process upon request.

We also recognize and honor the Indigenous peoples on whose traditional lands we operate, respecting their continuing connection to the land across Canada.

For fairness, we utilize AI-assisted tools in application review to minimize bias; final hiring decisions rest with our recruitment teams.

Note: All hires will require a background check as per MS Canada’s Screening Measures Policy.