Cluster Head Barista

Role overview

This opportunity is for a Cluster Head Barista to oversee coffee operations for a leading coffeeshop chain in the UAE. The role is based in Dubai and covers a group of eight branches in total: seven in Dubai and one in Abu Dhabi. It is a full-time, fixed-term position with a six-day working week and an 8-hour daily shift.

About the employer

The hiring company is an international coffeeshop chain with a strong footprint across multiple regions, including 8 outlets in the UAE, 1 in Europe, and 5 in Russia.

Responsibilities

• Supervise, train, and schedule a large barista team across multiple branches.
• Oversee day-to-day bar operations throughout the UAE.
• Guide the strategic development of the company’s coffee menu in the UAE.
• Maintain high standards across the full coffee process, from grinding and extraction to latte art presentation.
• Ensure correct use and handling of professional coffee machinery and equipment.
• Monitor guest service quality and uphold premium hospitality standards.
• Support compliance with cleanliness and safety expectations in the HoReCa environment in the UAE.
• Handle scheduling, stock control, staff training, and quality assurance.
• Track bar performance, including P&L, and customer satisfaction.
• Calibrate equipment regularly to protect drink quality and consistency.
• Control coffee and supply inventory and work to reduce waste.

Requirements

• At least 3 years of experience as a Head Barista managing multiple branches in the UAE.
• Proven ability to lead and coordinate a large barista team.
• Strong understanding of coffee operations, including equipment use and drink preparation techniques.
• Ability to develop menus and introduce new beverages.
• Solid knowledge of hospitality service standards.
• Good awareness of cleanliness and safety requirements in the UAE HoReCa sector.
• Practical management experience in scheduling, inventory oversight, training, and quality control.
• Fluent English is required.
• Russian language skills are an added advantage.
• Valid UAE driving licence is mandatory.
• Personal qualities should include leadership, responsibility, energy, customer orientation, and strong attention to detail.

Conditions

The employer offers a competitive salary package, visa support, meals during the shift, a chance to work with a highly professional hospitality team, and strong potential for future career growth.

Schedule

The working pattern is six days per week with an 8-hour shift.