Business Development Executive

About Akrati Jewels Inc.

Akrati Jewels Inc. is a premier manufacturer and exporter specializing in handcrafted 925 sterling silver jewelry. The company focuses on custom jewelry creation, gemstone designs, OEM/ODM manufacturing, and wholesale distribution serving clients in the USA, Europe, Australia, Canada, and other global markets.

Role Overview

We seek a motivated, goal-oriented Business Development Executive to join our in-house sales department. This role involves generating new business possibilities, nurturing client relations, and expanding sales efforts by engaging domestic and international customers via calls, emails, LinkedIn, WhatsApp, and virtual meetings.

Key Responsibilities

• Discover and develop new business leads through LinkedIn, email campaigns, B2B platforms, social media, and comprehensive market analysis.
• Initiate contact with prospective clients via phone, email, WhatsApp, and online meetings.
• Establish and sustain long-lasting relationships with both new and current clients.
• Assess client needs and propose appropriate jewelry collections.
• Draft quotations, negotiate terms, and finalize sales agreements.
• Follow up on inquiries, quotations, sample requests, and outstanding orders.
• Collaborate closely with design, production, and dispatch teams to guarantee on-time order fulfillment.
• Maintain and update customer information, sales records, and follow-up activities within CRM software.
• Meet or exceed monthly sales targets and business development objectives.
• Keep informed about market trends in jewelry, competitor developments, and emerging opportunities.

Required Skills and Attributes

• Proficient English communication skills, both spoken and written.
• Strong abilities in sales, negotiation, and persuasive communication.
• Comfortable with cold calling and generating leads independently.
• Adept at building and nurturing client relationships.
• Effective follow-up techniques and handling objections adeptly.
• Familiarity with MS Office applications (Excel, Word, Outlook) and CRM platforms.
• Self-driven, target-focused, and a keen willingness to learn.
• Excellent organizational and time management skills.

Preferred Qualifications and Experience

• Bachelor’s degree in Business, Marketing, or related disciplines.
• At least 1 to 3 years of experience in Business Development, Sales, Inside Sales, or International Sales roles.
• Experience in the jewelry, gemstone, fashion accessories, or export sectors is advantageous.
• Knowledge of LinkedIn Sales Navigator, Alibaba, or similar B2B platforms is beneficial.

Key Performance Indicators (KPIs)

• Number of new leads generated monthly.
• Completion rate of client meetings and follow-ups.
• Count of new customer acquisitions.
• Sales revenue numbers achieved.
• Conversion rates from leads to orders.
• Customer retention and repeat purchase metrics.