Business Analyst

Role Overview

The Business Analyst will play a key role in supporting Sana Social Innovation Center's social innovation projects by examining programs, services, and organizational processes to spot possibilities for enhancement and increasing impact. This part-time remote position involves daily tasks such as gathering and analyzing data, understanding stakeholder requirements, generating business and impact reports, and aiding in planning new projects and collaborations.

Key Responsibilities

The analyst will work closely with internal teams to define needs, document process flows, and suggest data-driven, human-centered improvements. The role also includes contributing to strategic planning and enhancing both service delivery and the experience of beneficiaries.

Candidate Profile

• Strong analytical skills enabling the collection, interpretation, and presentation of both qualitative and quantitative data in a clear, actionable manner.
• Proficiency in business planning to assist with initiative design, budgeting, evaluation of impact, and strategic choices.
• Excellent communication capabilities to engage with various stakeholders, produce reports, and convey insights understandably.
• Customer service expertise to comprehend beneficiary and partner requirements and help develop human-centered services and experiences.
• Relevant academic background in business, economics, social sciences, or related disciplines is advantageous, complemented by experience in non-profits or social innovation environments.
• Added competencies in data visualization, project management, stakeholder engagement, and fluency in English and Arabic, both spoken and written, are also valuable.