Business Analysis Specialist

About the Role

Join a high-achieving and inclusive team at Scotiabank’s Canadian Banking Products Engineering - Customer Communications Composition group. As a Business Analysis Specialist, you will serve as a key link between business units, technology teams, and stakeholders to deliver essential client-facing documents and solutions. You'll work throughout both project discovery and execution, collaborating with multiple parties to ensure projects meet the needs of the bank and its customers. This position is ideal for someone passionate about analyzing complex business needs, driving process improvement, and supporting technological transformation within the banking sector.

Key Responsibilities

• Collect and clarify requirements from business units, translating them into actionable items for developers, QA, and other technology personnel.
• Act as the central point of contact among business units, technology partners, engineering teams, and control functions to facilitate seamless project execution.
• Lead and organize requirements-gathering and design sessions to produce deliverables like use cases, user stories, and sequence diagrams.
• Simultaneously contribute to multiple projects as a collaborative team member, primarily within Agile and Scrum frameworks using Kanban methodology.
• Write and maintain user stories in JIRA and project documentation in Confluence; manage and prioritize the product backlog and release timelines.
• Conduct data mapping and technical analysis to support migration from existing to new systems.
• Assist in high-level solution design and project estimation in collaboration with business leaders, architects, and application teams.
• Facilitate communication across functions, ensuring understanding of technical and business requirements, and maintain project documentation for broad accessibility.
• Support testing efforts by preparing test cases and assist in execution, contributing to process improvement initiatives to enhance team efficiency.
• Lead or contribute to the delivery of business systems analysis for complex processes and champion a client-focused and inclusive culture.

Requirements

• Bachelor’s degree in Computer Science or related technical discipline.
• Over 10 years of hands-on experience as a Technical/Systems Business Analyst, including the creation of business analysis artifacts like user stories and data mapping documents.
• At least 3 years of hands-on experience configuring or supporting OpenText Exstream.
• Minimum of 3 years in roles involving data modeling, mapping, and dictionary creation.
• 3+ years of involvement in Agile Scrum environments, with a solid grasp of Agile practices and processes.
• 5+ years using tools such as JIRA, Confluence, MS Project, and Microsoft Office Suite.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to varied audiences and distil complex requirements into actionable stories.
• Experience in testing (test preparation and execution), Swimlane Diagrams, User Journeys, and leading BSA teams for project delivery.
• Demonstrated history in financial software development organizations.

Desired Attributes

• Detail-oriented with strong organizational skills and ability to juggle multiple projects.
• Excellent interpersonal, negotiation, and stakeholder management abilities.
• Proven capacity to solve problems in ambiguous situations and make decisions under pressure.

Perks and Benefits

• Participation in diversity, equity, and inclusion initiatives and groups, fostering an empowering workplace for all employees.
• Focus on accessibility and workplace accommodations to ensure a barrier-free environment.
• Opportunities for professional growth through online learning, cross-functional projects, and tuition assistance programs.
• Comprehensive rewards package, including bonuses, flexible vacation, and health benefits starting on day one.
• Engagement opportunities through community programs and events.

Additional Information

Scotiabank is committed to providing a diverse, accessible, and inclusive work environment. Accommodation requests during recruitment are welcomed. This role is based in Toronto, Ontario, Canada.