Bellman - One & Only One Za'abeel

About One&Only

One&Only is built around creating memorable guest moments through foresight, imagination, accuracy, empathy, and genuine warmth. The brand focuses on tailoring every part of a stay so that guest hopes and preferences are brought to life, while maintaining a style that is polished yet relaxed and a team culture that is attentive but welcoming.

About the Property

One&Only One Za’abeel is a new all-in-one resort destination in Dubai. It is positioned as a lively meeting point for business, a destination for entertainment, and a wellness retreat in the city, offering a distinctive urban escape within the skyline.

Role Overview

The Bellman is responsible for managing guest luggage and personal items in a smooth, efficient manner while serving as a friendly representative of the brand. The position centers on creating excellent guest experiences through thoughtful anticipation, close attention to detail, personalized service, and a warm approach that helps ensure each guest feels genuinely cared for.

Guest Service Expectations

The role requires a proactive, approachable, and helpful presence at all times. The Bellman should support guests with questions and day-to-day needs, provide a courteous first impression, and contribute to a stay that feels seamless, comfortable, and memorable.

Candidate Profile

The ideal candidate has prior experience in a comparable hospitality role and brings strong customer service ability. A friendly personality, a willingness to help, and confidence in dealing with guest requests are important for success in this position.

What the Brand Stands For

The organization is growing rapidly and is actively investing in its people as well as the business. Team members are expected to help deliver exceptional experiences and lasting memories through creativity, warmth, and a spirit of innovation.