Banquet Coordinator

Position Overview

The Banquet Coordinator acts as a liaison with group coordinators or hosts before functions, facilitating introductions and confirming that all event arrangements meet expectations. This role involves reviewing banquet event orders to collect guest details, determine event setup, timelines, specific guest requirements, buffet organization, and action station arrangements. The Coordinator must promptly address and accommodate any special banquet requests and ensure all arrangements comply with company standards.

Key Responsibilities

• Meet and collaborate with group hosts before events to confirm provisions.
• Analyze banquet event orders to understand guest information and logistical details.
• Fulfill special requests related to banquet events and verify completion.
• Maintain adherence to all company and safety/security policies and report any incidents or unsafe conditions.
• Ensure a professional appearance and uphold confidentiality of sensitive company information.
• Greet guests professionally, anticipate their needs, and express genuine appreciation.
• Communicate clearly and maintain positive relationships within the team to achieve shared goals.
• Verify information visually in various formats and inspect tools or equipment for defects.
• Perform physical tasks such as standing, walking for long durations, and lifting items up to 25 pounds without help.
• Navigate challenging environments including narrow spaces and uneven surfaces.
• Complete other duties as assigned by supervisors.

Qualifications

• Minimum educational requirement is a high school diploma or equivalent (G.E.D.).
• At least one year of experience in a related role.
• No supervisory experience required.
• No licenses or certifications necessary.

Company Background

St. Regis Hotels & Resorts combines timeless elegance with innovative service across over 50 luxury locations globally. Since its inception in New York by John Jacob Astor IV, the brand has upheld unparalleled bespoke service, including signature Butler Service, delivered by a sophisticated and modern team.

Diversity and Inclusion

The company is an equal opportunity employer committed to diversity, inclusion, and non-discrimination on bases including disability and veteran status. It fosters a culture appreciating the diverse backgrounds and talents of its workforce.