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Automotive Service Advisor

Motomart

Bengaluru, Karnataka, India · Full Time

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Experience
Any
Salary
INR 15,000 – INR 25,000 / month
Openings
1
Posted
vor 7 Stunden
Work mode
In office
Resume
Required to apply

Where you'll work

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Job description

About the Role

An Automotive Service Advisor specializing in two-wheelers serves as the crucial communication bridge between motorbike or scooter owners and service technicians. This role involves engaging directly with customers to understand their vehicle concerns and facilitating the smooth coordination of repair and maintenance services.

Key Responsibilities

  • Welcome and interact with customers bringing in motorcycles or scooters for service.
  • Document detailed vehicle issues and complaints reported by customers.
  • Prepare accurate job cards outlining the necessary work for mechanics.
  • Provide customers with estimates regarding repair and service costs.
  • Liaise with workshop technicians to coordinate timely vehicle servicing and repairs.
  • Ensure vehicles are returned to customers within expected timeframes while maintaining high satisfaction levels.

Additional Information

  • Monthly remuneration ranges between 15000 to 25000 INR.
  • Location of the position is Bengaluru, Karnataka, India.

How they work

Communication Attention to Detail Time Management Customer Focus
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