Area Relief Officer

Role Overview

This mobile position requires supporting multiple courts and tribunal sites around Leeds, with variable shifts tailored to operational needs during weekdays. The Area Relief Officer ensures a secure, safe, and hospitable environment by managing access, overseeing security measures, and promptly handling incidents. You will collaborate closely with team members and the court service to uphold high standards of security and customer care.

Key Responsibilities

• Flexibly cover various locations within the designated area.
• Deliver a professional and welcoming service to all court attendees.
• Manage building entry points and enforce security protocols continuously.
• Operate surveillance and screening devices, such as CCTV, x-ray scanners, and handheld metal detectors.
• Perform searches per established site guidelines.
• Patrol both public and restricted zones while maintaining communication with control centers.
• Respond swiftly and effectively to security alarms, incidents, and concerns.
• Log all incidents and activities accurately and comprehensively.
• Facilitate the secure movement of individuals inside the premises.
• Consistently maintain professionalism and adhere to compliance policies.

Candidate Requirements

• Valid eligibility to work in the UK and ability to pass enhanced DBS and BS7858 background screenings.
• Possession of a current SIA licence with relevant security experience.
• Having a full UK driving licence and access to a personal vehicle.
• Strong interpersonal and customer service communication skills.
• Detail-oriented, dependable, and professional working style.
• Ability to adapt to multiple sites and shifting priorities flexibly.
• Sound knowledge of security processes and health & safety laws.
• Capable of remaining composed and efficient during challenging incidents.

Preferred Qualifications

• Previous experience in public sector or regulated settings.
• Familiarity with handling security technology including CCTV and screening equipment.

Additional Information and Benefits

• Guaranteed 40 hours workweek with opportunity for overtime at enhanced rates.
• Attendance allowance of £1 per hour, subject to eligibility.
• Support for travel and mileage with expense reimbursement.
• Provision of funded training and clear career development pathways towards accredited qualifications.
• Opportunity to be part of a supportive and professional team within the Courts & Tribunals Service.

About the Employer

OCS UK & Ireland is a prominent facilities management company employing over 50,000 colleagues and generating turnover above £2 billion. They provide award-winning services in facilities, hard services, cleaning, security, and catering. Their organizational values prioritize trust, respect, unity, and empowerment to foster an optimal environment for employees and clients.

Equal Opportunity Statement

The company embraces diversity and inclusion, encouraging applications from individuals of all races, genders, nationalities, religions, sexual orientations, disabilities, and ages. They strive to maintain an equitable and supportive work environment for all.