Air Export Coordinator

Role Overview

The NX Group, part of the Nippon Express global logistics network headquartered in Tokyo, is a leading provider of comprehensive logistics services including air and ocean freight forwarding, cargo handling, and warehousing, operating with a workforce of over 73,000 professionals across more than 50 countries. We are seeking a proactive and meticulous Air Export Coordinator to join our Air Freight team in Dublin, ensuring smooth coordination of international shipments from collection to delivery while maintaining top standards of customer service, compliance, and operational excellence.

Key Responsibilities

• Oversee the full export process from collections, airline bookings, to final delivery arrangements.
• Serve as the primary contact for major Key Accounts.
• Prepare, verify, and manage shipping documents including Air Waybills (AWBs), invoices, and customs declarations.
• Arrange customer collections and coordinate deliveries to airlines.
• Book flights with airline partners effectively.
• Handle consolidation finalization and conduct thorough post-flight checks.
• Manage special shipments including Good Distribution Practice (GDP) and Dangerous Goods (DG), following stringent procedural compliance.
• Coordinate customs processes, having knowledge of Import/Export licences (IPRs, SIEL/OIEL), and Carnet documentation.
• Complete file closures and job-level invoicing accurately.
• Maintain comprehensive records and input data efficiently using internal systems and standard office software.
• Ensure timely and clear communication with customers, suppliers, and internal teams.
• Work collaboratively with team members and escalate issues to senior management when necessary.
• Perform other managerial assigned duties as required.

Candidate Profile

• Demonstrated experience in air freight operations.
• Proficient in Microsoft Office applications (Excel, Word), with AS400 and Thyme IT experience advantageous but not mandatory.
• Strong verbal and written communication abilities.
• Basic knowledge of Aviation Security standards.
• Detail-oriented with the capability to maintain accuracy under pressure.
• Value team collaboration and thrive in dynamic environments.
• Strong organizational skills with ability to independently manage priorities.
• Self-driven and equipped with a problem-solving attitude.

Benefits and Work Environment

• Competitive remuneration and benefits package.
• Supportive and cooperative workplace culture.
• Opportunities to engage with global markets and logistics networks.
• Secure role within a globally recognized top 10 freight forwarder.
• Modern office infrastructure including free parking facilities.