About
Learning & Talent Development professional with 9+ years of experience designing and executing learning initiatives across e-commerce, retail, hospitality, and skill development. Experienced in capability building, training needs analysis, learning operations, stakeholder management, learning analytics, and LMS administration.
Experience
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Learning & Development Executive – SCMFlipkart India Pvt. Ltd.Jul 2021 – May 2026
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Training ExecutiveBarbeque Nation Hospitality Ltd.Sep 2018 – Dec 2019
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Hospitality TrainerOrion Edutech Pvt. Ltd.Sep 2017 – Oct 2018
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Restaurant Shift ManagerKFCJul 2015 – Aug 2017
Education
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Bachelor of Hotel ManagementInstitute of Hotel ManagementHotel Management · 2012 – 2015
Skills
- Power BI
- Google Workspace
- Microsoft Teams
- Zoom
- Stakeholder Management
- Looker Studio
- Onboarding
- Microsoft Office
- Excel
- Training Needs Analysis
- Talent development
- Facilitation
- Compliance Training
- Microsoft Copilot
- Capability Building
- Employee Development
- Learning analytics
- Learning & Development
- LMS
- Learning Operations
- Google Gemini
- Notebooklm
Courses & certifications
- Craftsmanship Course in Food Production
- Certified Level Sign Language · LinkedIn Learning
- Data-Driven Learning Design · LinkedIn Learning
- Lean Six Sigma Foundations · LinkedIn Learning
- Human Resources Foundations · LinkedIn Learning
🗣️ Languages
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English · Fluent
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Hindi · Fluent
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Bengali · Native
🏆 Achievements & awards
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Managed learning operations supporting a workforce exceeding 10,000 employees annually
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Delivered onboarding and capability-building initiatives across multiple operational locations
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Developed learning dashboards and analytics for Regional and Zonal Leadership
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Supported enterprise learning initiatives through the Disprz Learning Management System
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Coordinated large-scale virtual learning programs across geographically dispersed teams
🎯 Hobbies & interests
- Cooking