Watch Advisor

Role Overview

As a Watch Advisor, you will oversee a sales channel, such as direct sales, online or retail, aligning sales strategies with broader business goals. Your role includes identifying fresh business prospects, establishing sales objectives, and monitoring performance metrics to ensure or surpass sales targets. You will foster strong partnerships with channel collaborators, manage contract negotiations, and provide partner training and assistance for effective product representation.

Key Responsibilities

• Design and execute relationship management strategies for complex prospective client accounts, cultivating meaningful connections with decision-makers and influencers to promote effective communications and problem resolution.
• Establish clear goals for each sales interaction, devise and present tailored presentations addressing client needs and concerns, collect and analyze pertinent information, and gain consensus on customer requirements.
• Build a personal network within the business community and represent the company at industry occasions to gather market insights and bolster the brand's visibility and reputation.
• Configure intricate product and service solutions with contractual terms matching clients’ medium- to long-term needs, collaborating with internal experts; present and negotiate these solutions within commercial limits or authorize deviations when necessary, escalating when needed.
• Handle pricing and terms projects, coordinating negotiations with strategic external partners.
• Monitor specific business performance segments, ensuring alignment with the organization's financial objectives.
• Administer and oversee portfolios of contracts, including negotiating service-level agreements and managing related activities.
• Supervise implementation and upkeep of CRM systems in your responsibility areas, identifying and recommending opportunities for system enhancements to improve customer relationship management.
• Implement and oversee compliance management among designated external partners.
• Create product education programs tailored to recognized needs to boost performance and meet business goals.
• Serve as a subject matter expert in technology, policies, regulations, or operational management, maintaining external certifications and staying current with industry advancements via professional development.
• Conduct all duties in alignment with the company’s diversity and inclusion policies.

Qualifications & Experience

• Possession of a Master’s Degree or an equivalent advanced level of education.
• Significant professional experience allowing independent handling of various situations and the capacity to guide others.
• Experience supervising junior colleagues.