Waiter / Steward

Job Overview

The Waiter / Steward position at Oceanature LLP in Mumbai involves assisting the restaurant team in daily operations. The role focuses on supporting servers, ensuring customer satisfaction, maintaining cleanliness, and aiding kitchen tasks to facilitate smooth service flow.

Key Responsibilities

• Set up tables with necessary items such as cutlery, plates, glasses, and napkins.
• Clear and sanitize tables after customer use and prepare tables between meal shifts.
• Deliver food and beverages from kitchen or bar to the dining area.
• Serve basic items like water and bread and replenish service items during operations.
• Assist guests by carrying plates or guiding them to seating areas and promptly respond to customer requests or issues.
• Maintain cleanliness of dining areas, buffet stations, and service points including sweeping, mopping floors, disposing of garbage, and cleaning spills.
• Provide minor kitchen support such as preparing simple items, moving clean utensils, and packing food for takeout or room service as needed.
• Contribute to the setup and service during special events including weddings, banquets, and conferences.

Work Environment and Reporting

This is a non-managerial role focused on executing defined tasks under close supervision and detailed instructions. The position requires initiative within set guidelines and contributes to maintaining service quality.

Additional Information

The job responsibilities detailed are not exhaustive; management may assign other duties to align with organizational needs.