Shift Leader

Position Overview

As a Shift Leader at Panda Restaurant Group, you will play a crucial leadership role supporting management in delivering our mission by passionately preparing food, providing exceptional service, and fostering a welcoming atmosphere in the restaurant.

Key Responsibilities

• Create a lively and inviting environment for guests throughout shifts.
• Manage store operations and lead the team to ensure smooth shift execution.
• Prepare and cook signature Panda dishes while gaining hands-on culinary experience.
• Develop a wide range of leadership and operational skills for personal and team growth.

Compensation & Benefits

• Flexible work schedules to accommodate various needs.
• Competitive pay structure.
• Complimentary meals during shifts.
• Comprehensive insurance offerings including medical, vision, dental, voluntary short-term disability, and cancer income protection for full-time employees.
• Access to Health Care and Dependent Care Flexible Spending Accounts.
• 401(k) plan with company matching contributions.
• Paid vacation, sick leave, bereavement/funeral leave, and a Leave Share Program for eligible associates.
• Exclusive associate discounts across multiple brands.
• Referral bonuses for qualifying associates.
• Opportunities for community service involvement.
• Paid, hands-on training geared to ensure success.
• Ongoing career advancement and leadership development pathways.
• Potential to progress into management roles.
• Dependent Care Flexible Spending Account pre-tax benefits.

Please note that eligibility for benefits requires meeting specific criteria. More details are available in the company benefits documentation.

Qualifications and Requirements

• Education: At least some high school education completed.
• Preferably some prior experience in operations roles.
• Food safety certification (e.g., Food Handler) as mandated by local or municipal authorities, obtained independently by the candidate.
• Ability to work efficiently in a fast-paced environment, managing multiple priorities and resolving conflicts effectively.
• Physical capacity to stand for long periods, lift up to 50 pounds, work in hot, noisy kitchen environments, and operate kitchen equipment safely.
• Strong verbal communication skills and adaptability to dynamic workplace conditions.

Additional Information

The role involves significant kitchen active work including preparing hot and cold foods, handling sharp kitchen tools, and working within limited and often hot and noisy spaces. Shift Leaders are expected to maintain excellent accuracy despite time pressures.

About Panda Restaurant Group

Since its founding in Glendale, California in 1983, Panda Restaurant Group has grown into the largest family-owned American Chinese restaurant chain in the U.S., with nearly 2,800 locations worldwide. The company is dedicated to creating a positive impact on its employees and communities based on strong family values.

Equal Opportunity Employment Statement

Panda Restaurant Group is an Equal Opportunity Employer committed to nondiscrimination based on legally protected characteristics including gender, race, religion, disability, age, and veteran status. The company complies with laws governing workplace accommodations under the ADA and other laws and offers reasonable accommodations for applicants. Candidates requiring accommodations during application or interview processes should contact the employer directly.