Senior Talent Partner

About Community Phone

Community Phone prioritizes customer experience to an exceptional degree. In times of major outages, all team members — including recruiters, engineers, and marketers — engage directly with customers, reflecting a culture deeply devoted to their community's well-being. Our product profoundly impacts families by alleviating their daily anxieties and fostering deeper connections with their loved ones. This is meaningful work with a significant mission and authentic momentum.

Role Purpose

This role was created to bring judgment and expertise to recruiting rather than just process management. Unlike typical first recruiting hires focused mainly on coordination and sourcing, this position demands discerning candidate evaluation and provides real leverage by building and owning the entire recruiting process.

Key Responsibilities

• Manage end-to-end recruiting across all departments, including go-to-market, engineering/product, and operations.
• Create and maintain the recruiting operating system from ground up — incorporating ATS, interview structures, scorecards, and sourcing channels rather than inheriting existing frameworks.
• Collaborate closely with executive leadership (CEO/COO) and hiring managers to define roles and establish the hiring standards.
• Track meaningful hiring metrics such as time-to-fill, pipeline conversion rates, and quality of hire to guide decisions.
• Enhance candidate experience and build a strong employer brand that reflects the company's culture and values.

Candidate Assessment Criteria

• Demonstrated ability to independently assess candidates with evidence-based judgment. Candidates will be tested by reviewing anonymized profiles and matching their evaluations against hiring outcomes.
• Exceptional sourcing skills, including deep knowledge of networks where top talent resides and the ability to initiate conversations with passive candidates beyond common platforms.
• Experience handling full-cycle recruiting in early-stage or fast-growth environments, ideally as a founding or early recruiter.
• Sharp intelligence and clear thinking to contribute to forming ideal candidate profiles.
• Capability to evaluate diverse roles across multiple functions, from growth-related hires to engineers.
• A track record of accountability for delivering outcomes independently.
• A comfort level with ambiguity and rapid decision-making typical of startup environments, reporting directly to CEO and COO.

Preferred Qualifications

• Background recruiting in high-growth, hardware, or consumer subscription software sectors.
• Experience with employer branding or compelling content creation that improves candidate conversion.
• Prior leadership or team management experience within recruiting functions, as growth opportunities to build and lead a team exist.

Opportunity and Reporting

This is not a routine role – it is a foundation-building position that shapes hiring practices, processes, tools, and the employer brand for the company’s future. Starting as an individual contributor, this position evolves into a leadership role with team-building potential. Direct report to COO. Location is either San Francisco Bay Area or remote within the U.S. Compensation ranges from $140,000 to $170,000 base salary.