Senior HR Operations Executive

About Pizza 4P's

Pizza 4P's commits to "Delivering Wow, Sharing Happiness," aiming to provide an unparalleled dining experience. Their restaurants focus on memorable ambiance, exceptional cuisine, and excellent service to create joyful moments for every guest. The company is constantly evolving to meet this mission.

Key Responsibilities

• Maintain all HR-related documentation including templates, SOPs, and process maps, and manage a cloud-based repository for these documents.
• Standardize HR processes to ensure consistent execution across different locations, shifts, and cities.
• Oversee the entire employee lifecycle from issuing recruitment briefs to onboarding and ensuring Day 1 readiness.
• Coordinate payroll and attendance systems collaboratively with the Operations team.
• Manage processes relating to promotions, transfers, contract renewals, resignations, and offboarding.
• Administer Google Workspace accounts for all staff members.
• Supervise accommodation management including move-ins, move-outs, maintaining registers, liaising with landlords, and handling petty cash.
• Handle uniform inventory, order placement, distribution, and returns.
• Maintain general office and facility conditions across all sites.
• Manage and monitor statutory compliance deadlines for PF, ESIC, Professional Tax, Gratuity, and other regulatory requirements.
• Oversee HR vendor contracts and conduct quarterly reviews to assess vendor performance.
• Enforce approval workflows via internal control systems and conduct regular audits to identify compliance, fraud, and grievance risks.
• Create structured HR data systems and automated dashboards that update without manual input.
• Prepare and deliver a comprehensive monthly HR insights report to management.
• Support HR readiness for store openings and geographical expansions.
• Lead and guide direct reports by setting clear goals, providing constructive feedback, and coaching without micromanagement.
• Ensure task completion and intervene with hands-on execution when covering for absent staff or vacancies.

Qualifications & Experience

• Bachelor's degree in HR, Business Administration, Management, or related discipline; PGDM or MBA in HR is advantageous.
• 5 to 8 years of HR operations experience, including a minimum of 2 to 3 years handling multi-location operations with direct floor-level execution experience.
• Proven ability to develop SOPs, checklists, dashboards, and workflows to scale HR functions effectively.
• In-depth knowledge of Indian labor laws and direct experience managing statutory filings such as PF, ESIC, Professional Tax, and Gratuity, especially Kerala and Karnataka regulations.
• Fluent or native proficiency in Kannada, English, and Hindi languages.

Role Information

• Location: Indiranagar, Bengaluru, Karnataka
• Employment Type: Full Time, Permanent
• Openings: 1
• Salary Range: INR 50,000 to 75,000 per month