Security Operations Coordinator

Role Overview

The Security Operations Coordinator is tasked with managing and supporting the daily physical security functions across various ADIB branches, headquarters, and back office sites. This role ensures uninterrupted security coverage, effective control of alarms and access, thorough guard deployment, swift incident response, and strict adherence to bank policies, risk control standards, and UAE regulations.

Key Responsibilities

• Coordinate the daily security operations at branches, back offices, and the head office.
• Provide security assistance outside regular hours, including Fridays and holidays, responding appropriately to incidents.
• Conduct daily security checks and implement directives from the Head of Security.
• Deliver daily operational updates to senior security management.
• Oversee alarm system administration, including renewal processes and police approvals.
• Manage access control and security system maintenance in coordination with technical teams.
• Organize guard deployment and rotation while monitoring vendor performance and adherence to policies.
• Document and report on security incidents and key risk indicators.
• Ensure compliance with RCSA, regulatory, and audit requirements, preparing necessary documentation.
• Compile monthly security MIS reports and maintain operational records.
• Support cost-saving initiatives and conduct site inspections with follow-up on corrective actions.

Required Skills and Knowledge

• Understanding of physical security operations including guarding, alarms, access control, CCTV, and incident response.
• Experience with branch and ATM security environments.
• Ability to implement standard operating procedures and manage risk controls.
• Competence in vendor management, preventive maintenance, reporting, and KPI tracking.

Core Competencies

• Excellent coordination and multitasking skills involving diverse stakeholders.
• Effective incident response with calm and sound judgment under pressure.
• Strong attention to detail in documentation and compliance processes.
• Clear communication and teamwork proficiency.

Behavioral Attributes

• High integrity and confidentiality with solid compliance awareness.
• Proactive risk management and solution-focused mindset.
• Strong ownership, accountability, and collaboration skills.

Experience

Applicants should have a minimum of three years of experience in a comparable security operations role.